An office communications system

Engel, Grischan; Groppuso, J.; Lowenstein, R. A.; Traub, W. G.

doi:10.1147/sj.183.0402

Cited by 50 publications

(7 citation statements)

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“…Although there have been a number of major evaluations of the effects of automated office systems on office activities and communication patterns [8,13,16,18,27,33,42], little attention has been paid to its long-term effects on organizational functioning. The purpose of this paper is to consider some potential long-term organizational implications of office automation in order to (1) caU attention to the need for research to increase our understanding of the potential effects of the technology and (2) alert practitioners to take a broad perspective when implementing these systems.…”

Section: Automated Office Systems In the Organizationmentioning

confidence: 99%

“…Although research to date has focused on the individual productivity of secretaries and clerical workers [4,18,53], little has been said about potential changes in role definitions or in quality of work life. Impacts on managerial workers are more difficult to determine, primarily because the The locational and temporal definition of work may be altered, requiring that managers monitor and control employees remotely.…”

Section: Communicationsmentioning

confidence: 99%

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The impact of office automation on the organization

1982

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Computer technology has recently been applied to the automation of office tasks and procedures. Much of the technology is aimed not at improving the efficiency of current office procedures, but at altering the nature of office work altogether. The development of automated office systems raises a number of issues for the organization. How will this technology be received by organization members? How will it affect the definition of traditional office work? What will be its impact on individuals, work groups, and the structure of the organization? This paper presents a descriptive model and propositions concerning the potential impacts of office automation on the organization and it stresses the need, when implementing automated office systems, to take a broad perspective of their potential positive and negative effects on the organization. The need for further research examining the potential effects of office automation is emphasized.

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Section: Automated Office Systems In the Organizationmentioning

confidence: 99%

Section: Communicationsmentioning

confidence: 99%

The impact of office automation on the organization

1982

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“…We found the answer to be affirmative if individual benefits are perceived by the individual (Engel, Groppuso, Lowenstein, Traub, 1979) .…”

Section: Manna From the Multinationals-microelectronicsmentioning

confidence: 80%

Word Processing and the Transformation of the Patriarchal Relations of Control in the Office

Barker¹,

Downing²

1980

Capital & Class

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“…This is because communications can be crucial to the effective functioning of an organisation. Activities involving communicating are, in fact, what surveys indicate that managers spend most of their working time performing [18,19]. Informal communications channels can be as important as, though less clearly defined than, formal ones.…”

Section: Future Office Systemsmentioning

confidence: 99%

Office Automation — Its Design, Implementation and Impact

Waineright¹

1984

Personnel Review

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An office communications system

Cited by 50 publications

References 1 publication

The impact of office automation on the organization

The impact of office automation on the organization

Word Processing and the Transformation of the Patriarchal Relations of Control in the Office

Office Automation — Its Design, Implementation and Impact

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