An overview of e-commerce adoption in Indonesian SMEs

Hasan, Amiruddin; Amrusi,; Musfiana,; Mardhani, Martahadi

doi:10.1088/1742-6596/1811/1/012104

Cited by 16 publications

(19 citation statements)

References 13 publications

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“…E-commerce services in MSMEs involve platforms used to increase access to technology and to encourage innovation for entrepreneurs [16]. The adoption of ecommerce services in MSMEs can have a significant influence on their performance and provides new business models and directions through innovation [17]. In e-commerce services, the benefits obtained by MSMEs include improving business competence, higher labor efficiency, global transactions [18], offering customers a wider and more diverse range of products [19], business growth [20], and being able to manage sales transactions and material needs [21].…”

Section: Introductionmentioning

confidence: 99%

The Influence of E-Payment and E-Commerce Services on Supply Chain Performance: Implications of Open Innovation and Solutions for the Digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia

Kilay

Simamora

Putra

2022

Journal of Open Innovation: Technology, Market, and Complexity

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The digitalization of micro, small, and medium enterprises (MSMEs) is important, considering the many associated benefits. Indonesia, through the government’s direction, has begun to develop digitalization through the introduction of e-payment and e-commerce services into MSME supply chains, but many challenges are still encountered. In this research, we measured the influence of the use of e-payment and e-commerce services on MSME supply chain performance, as well as suggesting open innovations and solutions to accelerate the digitization of MSMEs. We collected data from 164 MSMEs in Indonesia, then conducted multiple linear regression analysis, descriptive analysis of research indicators, and interviews and discussions with research experts. The results demonstrate that there exists a positive and significant influence of both e-payment and e-commerce service variables on the performance of MSME supply chains in Indonesia. We determine ten research indicators with low values, which thus pose an obstacle to the digitization of MSMEs, and their implications, in order of open innovation and solutions, are presented in order to assist MSME actors, the government, and related institutions in accelerating the digitalization of MSMEs in Indonesia.

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Section: Introductionmentioning

confidence: 99%

The Influence of E-Payment and E-Commerce Services on Supply Chain Performance: Implications of Open Innovation and Solutions for the Digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia

Kilay

Simamora

Putra

2022

Journal of Open Innovation: Technology, Market, and Complexity

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“…The emergence of e-commerce brings new opportunities to SMEs, which some use to increase sales (Daniel and Wilson, 2002; Nell et al , 2019; Abebe, 2014). Despite the many benefits e-commerce offers SMEs, their adoption rate thereof remains low in developing countries (Grandón et al ., 2011; Govindaraju and Chandra, 2011; Hasan et al , 2021). Therefore, it is particularly important to study the factors driving SMEs' adoption of e-commerce.…”

Section: Introductionmentioning

confidence: 99%

What drives SMEs to adopt e-commerce? The joint role of testosterone and absorptive capacity

Gu¹

2022

APJML

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PurposeThe study aims to investigate the relationship between chief executive officers' (CEOs') prenatal testosterone exposure, absorptive capacity and e-commerce adoption by small and medium-sized enterprises (SMEs).Design/methodology/approachBased on a study of 1,519 SMEs led by a male CEO in China, the impact of entrepreneur's digital ratio on e-commerce adoption is empirically analyzed through a multivariate logistic model.FindingsThe results show that the second-to-fourth digit ratio (2D:4D), a reverse measurement of prenatal testosterone exposure, is negatively correlated with the adoption of e-commerce by SMEs. This evidence suggests that CEOs with high prenatal testosterone exposure have a higher probability of adopting e-commerce. In addition, this research indicates a positive correlation between absorptive capacity, which is defined by market innovation, process innovation and marketing innovation, and the adoption of e-commerce by SMEs.Originality/valueThis research can contribute to the discussion by providing new insights into the antecedents of the adoption of e-commerce in SMEs.

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“…E-commerce or electronic commerce can be defined as buying and selling activities through online internet facilities. The adoption of e-commerce will facilitate the sale of goods and services and be faster in promoting products to the public [1]. There are financial and non-financial transaction activities between consumers and third parties in e-commerce [2].…”

Section: Introductionmentioning

confidence: 99%

“…Apart from the success factors, the constraints on the development of electronic commerce were identified through research on determining factors. The inhibiting factors for e-commerce related to the development of e-commerce products/services are: (1) an economic barrier in the form of the inability of information technology infrastructure to provide services at the consumer level so that the adoption rate of electronic commerce is low; (2) the sociopolitical aspect at the business level, which is the interest in developing relationships among business actors to develop electronic commerce at the consumer level [6].…”

Section: Introductionmentioning

confidence: 99%

Critical Factors in Indonesia’s E-Commerce Collaboration

Nurcahyo

Putra

2021

JTAER

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Indonesia’s e-commerce development, with growth forecast of up to USD 300 billion by 2020, encourages many e-commerce companies to create new value in their products/services. Opportunities for e-commerce start-up collaboration programs increase the opportunities for e-commerce to grow. In e-commerce, decision-making for collaborations tends to be intuitive, centralized, and does not use strategic management tools. This study aims to identify critical factors as the main consideration in collaborative decision-making between e-commerce companies and partners. The study was conducted by developing a questionnaire for decision-makers in e-commerce collaborations. The study used the TOE framework, AHP, and TOPSIS methods. As part of the research’s object, the payment method was chosen for an e-commerce company collaborative program. Based on the criteria identified against the existing framework, there are 11 critical factors. The top three criteria are (1) networks and cooperation, (2) management commitment, and (3) knowledge and expertise in digital business. Based on the TOE framework, the main priority is the provision of e-wallet payment methods, which can be done by adding service providers. While research is limited as to the factors’ priority, future studies are suggested to select other collaborative programs or develop a collaborative strategy framework.

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An overview of e-commerce adoption in Indonesian SMEs

Cited by 16 publications

References 13 publications

The Influence of E-Payment and E-Commerce Services on Supply Chain Performance: Implications of Open Innovation and Solutions for the Digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia

The Influence of E-Payment and E-Commerce Services on Supply Chain Performance: Implications of Open Innovation and Solutions for the Digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia

What drives SMEs to adopt e-commerce? The joint role of testosterone and absorptive capacity

Critical Factors in Indonesia’s E-Commerce Collaboration

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