2024
DOI: 10.1002/capr.12786
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An overview of the applied use of chatbots for substance use disorder: Past, present and future

Lisa Ogilvie,
Julie Prescott,
Jerome Carson

Abstract: AimThe purpose of this paper was to critically evaluate the use of chatbots as an eHealth resource for substance use disorder. It considers their past, present and future use, including the progression of the new wave of generative chatbots.FindingsThis paper finds chatbots for substance use disorder to be an underutilised resource, noting that there are few solutions and that these have limitations. It identifies that, along with limitations with general chatbot design, there are also serious ethical concerns… Show more

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