“…In this section, we first tried to obtain a clearer perception on the general functioning of the various activities within the host organization by reviewing its organizational manual which can be defined as "A compact book that details the organization's structure, duties and responsibilities of each position and department, as well as the procedures and methods used in the organization" (Emmanuel, 2022). In order to get to know the system that prevails in this latter, we have conducted an initial diagnosis of the existing QMS documentary system (Table 3) which is considered as background and a basic support for the other implemented management systems, (Moumen and Knouch, 2018). In order to establish an action plan of the IMS and its implementation, we carried out a gap analysis to evaluate the current company state and assess the readiness of Amenhyd's company in facing its IMS certification.…”