The conceptual understanding of high school students in Pekanbaru is still low. This is due to: 1) the need for students’ active involvement in problem-solving activities and 2) the lack of interactive learning resources in motivating and strengthening students’ conceptual understanding. Students’ low conceptual understanding can be overcome by using a learning media in the form of a problem-solving-based e-module in the learning activities. This research is survey research—the first step in developing a problem-solving-based e-learning module. The purpose of this research is to find out what the students need in learning physics which results in the need to develop a problem-solving-based e-module on physics learning. The results of the analysis of 102 students suggested that 63.7% of the students use printed books in learning, which, according to students, are less practical. Moreover, as many as 61.8% of the students experience problems in problem-based learning, meaning that students have problems in analysing problems as well as interpreting and evaluating problemsolving; therefore, problem-solving-based learning is needed. As many as 59.8% of the students don’t learn independently, meaning that students are very dependent on the role of the teacher. Furthermore, based on the results of the survey, 53.9% of the students feel more enthusiastic if the learning uses technology, and 66.7% considered the concept of projectile motion as difficult. These results indicate that it is necessary to develop teaching material in the form of problem solving-based e-module for projectile motion as a physics learning medium to train students’ conceptual understanding in the city of Pekanbaru.