Traffic congestion on the highway is one of the problems often faced by road users, as on the highway traffic in the city of Padang often experiences congestion due to the growth of several highways that are relatively smaller than the growth of traffic volume, causing a decrease in road service levels. This study aimed to determine the level of road services in several traffic lanes in the city of Padang. Data analysis using Hybrid Decision Support System (HDSS) modeling by combining the Analytical Hierarchy Process (AHP) method with the Weighted Aggregated Sum Product Assessment (WASPAS) This method is included in the Multi-Criteria Decision Making (MCDM) group. The AHP method can consistently determine the weight value of each criterion, and the WASPAS method can analyze alternative data to obtain decision results by ranking with the Weighted Sum Model (WSM) and Weighted Product Model (WPM) processes. The ranking results show that there are three types of road services in the city of Padang, namely B, C, and D with an accuracy rate of 0.6947%, this the results of this study using HDSS modeling can provide a better analysis process.