2019
DOI: 10.29103/jak.v7i2.1848
|View full text |Cite
|
Sign up to set email alerts
|

Analisis Penerapan Sistem Informasi Akuntansi Pembayaran Klaim Asuransi Jiwa Dalam Meningkatkan Pelayanan Kepada Nasabah (Studi Kasus Pada Pt Asuransi Jiwasraya Persero Area Lhokseumawe)

Abstract: This study was conducted to analyze the application of the Jiwasraya insurance claims payment accounting information system in improving service to customer life insurance claims. The data used in this study were primary data directly through the results of interviews with Jiwasraya Insurance Company employees, and customers. This is a descriptive qualitative study. The results of the study showed that the application of the life insurance claims payment accounting information system in improving service to cu… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1
1
1

Citation Types

0
3
0

Year Published

2022
2022
2023
2023

Publication Types

Select...
2

Relationship

0
2

Authors

Journals

citations
Cited by 2 publications
(3 citation statements)
references
References 0 publications
0
3
0
Order By: Relevance
“…Therefore, service to customers should not be underestimated, because customers or consumers of insurance companies are a source of income for insurance companies. (Firdaus and Akmal, 2019). In simple terms, claim payments are payments made by insurance companies to their customers who have an agreement with the insurance company.…”
Section: Payment Of Claimsmentioning
confidence: 99%
“…Therefore, service to customers should not be underestimated, because customers or consumers of insurance companies are a source of income for insurance companies. (Firdaus and Akmal, 2019). In simple terms, claim payments are payments made by insurance companies to their customers who have an agreement with the insurance company.…”
Section: Payment Of Claimsmentioning
confidence: 99%
“…Determine the F-Value From the table above, the value of f-value (85,493) > f-table (3,232) then H0 is rejected and Ha is accepted, which means that there is a significant influence together (simultaneously) from the Implementation of Accounting Information System (X1) and Human Resource Competence (X2) on the Quality of Financial Statements (Y). The result of the correlation coefficient (R) calculation is 0.781.…”
Section: )mentioning
confidence: 99%
“…The customers are not following the specified time, such as the time determined by the company at least two weeks and maximum up to one month but based on the fact that customer complaints against late payments claims exceed more than six months. [3].…”
Section: Introductionmentioning
confidence: 99%