Analysis and design of information systems of drug use as a media for pharmaceutical communication to patients during the Covid-19 pandemic

Abstract

Transmission of the coronavirus continues to increase in many areas since the pandemic occurred. The increase in cases is due to the high level of transmission through droplets that can occur due to physical contact and communication made by Covid-19 sufferers. Face-to-face relationships between pharmacists and patients are vulnerable to the spread of Covid-19. Therefore, through the appeal of the Ministry of Health of the Republic of Indonesia by utilizing information technology as a medium in communicating with patients, a Communication, Information, and Education (KIE) information system was created. The purpose of this research is to produce a KIE information system as part of the duties and responsibilities of the pharmacy in terms of providing drug information. The research method with the prototype method starts from system requirements analysis and system design. The system requirements analysis interview was conducted using the PIECES method and made a system design using context diagrams and Data Flow Diagrams (DFD). The data taken is in the form of points submitted by the pharmacy in conducting KIE. This study uses data from interviews and observations of KIE points at the Pundong Clinic. The results showed that there were 8 main points conveyed by the pharmacy in conveying information on drug use to patients. The design of the KIE information system using the PIECES method resulted in a new system that can assist pharmaceuticals in conveying information on drug use to patients accurately, completely, and avoiding the transmission of Covid-19.