Analysis of Adaptive Model Success of Integrated Financial Information System through User Satisfaction in Local Governments

Abstract

This research is to anayze adaptive model success of integrated financial information system through user satisfaction in local governments. The population in this study were the parties managing the regional financial information system totaling 612 people. The sampling technique uses saturated samples. The processing of data used Smart Partial Least Squares (PLS) application for the SEM Methods. The results showed that: partially, the reliability of information systems, organizational support, benefits, user behavior, has an effect on user satisfaction with the government regeny/cities in North Sumatra; partially, the reliability of information systems, organizational support, benefits, user behavior, use of the intention to the local government in North Sumatra; the user satisfaction factor affects the intention to use; Partially, the reliability of information systems, organizational support, benefits, and user behavior affects user satisfaction and its impact on intention to use in local governments in North Sumatra.

Financial information system user satisfaction and its impact on organizational performance

“…The Cronbach's Alpha value, which represents the estimated reliability based on the correlation of the observed indicator variables, is the measure used to test the reliability. Cronbach's Alpha and Composite Reliability must have values above 0,7 for all constructs used (Nasution et al, 2022). Composite reliability displays the reliability value.…”