“…'Safety communication' is a formally structured process, and in the aircraft maintenance industry, safety information drawn from safety investigations is communicated to stakeholders in written form through emails, newsletters, safety circulars, bulletins, etc., and audiovisual modes of safety training, human factor training, continuity training, safety meetings, etc., wherein each method of communication have barriers as argued by Refs. [1,20,25,36,37]. Therefore, it is hypothesized that:…”