Analysis of service quality in engineering design department through SERVQUAL framework

Rebualos, Rogel Angelo; Hidayat, Joelinus Jason; Redi, Anak Agung Ngurah Perwira; Rozamuri, Arif Murti; German, Josephine D.

doi:10.1016/j.procs.2024.03.159

Procedia Computer Science

2024

DOI: 10.1016/j.procs.2024.03.159

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Analysis of service quality in engineering design department through SERVQUAL framework

Rogel Angelo Rebualos,

Joelinus Jason Hidayat,

Anak Agung Ngurah Perwira Redi

et al.

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Analysis of service quality in engineering design department through SERVQUAL framework

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