Analysis of the Influencing Factors of Organizational Resilience in the ISM Framework: An Exploratory Study Based on Multiple Cases

Abstract

As an important means to deal with crisis, organizational resilience has attracted the attention of academia and industry. However, research on what factors influence organizational resilience has lagged behind. In view of this, this study proposes the concept of organizational resilience on the basis of existing research and extracts the influencing factors of organizational resilience based on a multi-case analysis approach, using the organizational behavior of five companies in crisis situations as the research object. Based on the Interpretive Structure Model (ISM), the internal logical relationship and hierarchical structure of the factors influencing organizational resilience are analyzed. In this study, the importance of influencing factors of organizational resilience was analyzed by using analytic network process (ANP). It is suggested that strengthening organizational resilience is the key, organizational learning is the important basis, emotion management is the necessary condition, and organizational resources are the basic guarantee, which provides theoretical supplement and practical guidance for the study of organizational resilience.

An integrative framework for building organizational resilience through environmental scanning: a view of organizational information processing theory

“…Although some previous studies such as Kacmaz and Cevirgen (2021), Liu et al (2021), and Mousa et al (2020) agree that OL contributes to building OR, our results diverge from those studies ( H5 was rejected). We suggest that the reason for this surprising result is the difference between the dimensions used to measure both OL and OR, which differ from those used by previous authors to measure the same constructs.…”

“…Due to COVID-19’s unanticipated effects on the business environment, such as increased competitiveness, digitization and significant shifts in consumer needs (Berry et al , 2020), organizations must have flexible and effective performance models, which calls for resilience (Blaique et al , 2021). OR is one of the essential abilities of organizations to withstand the interference of numerous hazards, survive and develop in a chaotic and changing environment (Liu et al , 2021). This study examined the impact of ES on OR through the serial mediation of OL and OI of Egyptian SMEs.…”

“…In addition, higher learning capacity speeds up organizational recovery following a threat, and both slack and learning capacities contribute to OR (Mithani et al, 2021). Liu et al (2021) found that OL was among the factors influencing OR.…”

Research on factors affecting serial entrepreneurial intention: An interpretive structure model

“…Compared with the traditional empirical analysis method of influencing factors, the ISM method is characterized by dynamically supplementing the required data according to the research progress. Given its advantages in dynamicity, complementarity and integrity, ISM method has been applied to many studies in the field of management, such as human resource, entrepreneurship, and engineering management ( Mandal and Deshmukh, 1994 ; Wei et al, 2019 ; Liu et al, 2021 ).…”

Linking environmental scanning and organizational learning with organizational resilience of Egyptian SMEs: the moderating role of environmental uncertainty

“…McCann et al (2009, p. 45) define resiliency as “the capacity for resisting, absorbing and responding, even reinventing if required, in response to fast and/or disruptive change that cannot be avoided.” Because of the unanticipated changes in the workplace environment as a result of COVID-19, such as increased competition, increased digitization and severe shifts in consumer demands (Berry et al , 2020), organizations must have adaptive and proficient performance models, thus, necessitating resilience (Blaique et al , 2021). Organizational resilience (OR) is a necessary capability of an organization to withstand the interference of numerous risks and realize survival in a turbulent and changing environment (Liu et al , 2021). OR aids in the effective management of unexpected events, recovery from crises and the promotion of future success.…”