2022
DOI: 10.24191/ji.v17i2.18170
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Analysis of the Performance of Courier Companies in Selected Listed Counters in Malaysia

Abstract: Over the past few years, the logistics industry has been growing exponentially since the presence of e-commerce. The development of online sales has played a vital role in increasing the number of courier-service providers across the region. It is interesting to explore the aspects that affect the success of courier firms, which can have a greater impact on the profitability of the companies. As a result, the primary objective of this study is set to examine the elements that affect the companies’ profitabilit… Show more

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“…Inbound logistics, which involve the procurement and management of inputs, may not be a major concern for online solopreneurs as they often rely on dropshipping or digital products that do not require physical inventory management (Nel & Badenhorst, 2020). Similarly, outbound logistics, which involve order fulfillment and delivery, may not be a significant factor for online solopreneurs as they can leverage thirdparty logistics providers or digital platforms that handle these processes ( Manaf et al , 2022) . Instead, the success of online solopreneurs is more likely to be influenced by factors such as marketing strategies, customer engagement, and product quality ( Riley & Klein, 2019) .…”
Section: Research Discussionmentioning
confidence: 99%
“…Inbound logistics, which involve the procurement and management of inputs, may not be a major concern for online solopreneurs as they often rely on dropshipping or digital products that do not require physical inventory management (Nel & Badenhorst, 2020). Similarly, outbound logistics, which involve order fulfillment and delivery, may not be a significant factor for online solopreneurs as they can leverage thirdparty logistics providers or digital platforms that handle these processes ( Manaf et al , 2022) . Instead, the success of online solopreneurs is more likely to be influenced by factors such as marketing strategies, customer engagement, and product quality ( Riley & Klein, 2019) .…”
Section: Research Discussionmentioning
confidence: 99%