2011
DOI: 10.12776/qip.v14i1-2.29
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Analysis of the results of audits of quality management system-sales service of cars

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(4 citation statements)
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“…On the basis of experience, we can state that the system of quality management processes is beneficial only if it is constantly improving. It is necessary to improve all activities and anything that can improve a company based on the constantly changing needs of the real experience and customer demand that is continuously gathering customer feedback and satisfaction regarding their views on the process improvement (Jambor, 2010).…”
Section: Discussionmentioning
confidence: 99%
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“…On the basis of experience, we can state that the system of quality management processes is beneficial only if it is constantly improving. It is necessary to improve all activities and anything that can improve a company based on the constantly changing needs of the real experience and customer demand that is continuously gathering customer feedback and satisfaction regarding their views on the process improvement (Jambor, 2010).…”
Section: Discussionmentioning
confidence: 99%
“…One of the management strategies for business success in the market is a strategy of continuous improvement of production quality through the implementation of quality management and continuous improvement. Improving product quality then affects not only the production processes, but also postproduction activities (Jambor, 2010).…”
Section: Introductionmentioning
confidence: 99%
“…On the basis of experience, we can state that the system of quality management processes is beneficial only if it is constantly improving. It is necessary to improve all activities and anything that can improve a company based on the constantly changing needs of the real experience and customer demand that is continuously gathering customer feedback and satisfaction regarding their views on the process improvement [7].…”
Section: Discussionmentioning
confidence: 99%
“…One of the management strategies for business success in the market is a strategy of continuous improvement of production quality through the implementation of quality management and continuous improvement. Improving product quality then affects not only the production processes, but also post-production activities [7].…”
Section: Introductionmentioning
confidence: 99%