2019
DOI: 10.7250/csimq.2019-20.05
|View full text |Cite
|
Sign up to set email alerts
|

“Analyze & Focus Your Intention” as the First Step for Applying the Digital Innovation and Transformation Process in Zoos

Abstract: In many industrial domains and service sectors, digitalization efforts show first results. New kinds of products and services were introduced, which would not have been possible without end-to-end digitalization of operational processes, continuous collection and evaluation of data about product use and evaluation of customer data or activities. Facing the challenge of customer satisfaction in terms of leisure activities, zoos are in need to modernize their tours and attendances. Therefore, this article descri… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1

Citation Types

0
1
0

Year Published

2020
2020
2023
2023

Publication Types

Select...
5
1

Relationship

0
6

Authors

Journals

citations
Cited by 7 publications
(1 citation statement)
references
References 26 publications
0
1
0
Order By: Relevance
“…In the yellow cluster, publications concentrated on enterprise modeling, specifically in product and service modeling (Sandkuhl et al, 2020). In the sky-blue cluster, the most popular publication topic was digital innovation and transformation, including its application in public sectors (Wichmann et al, 2021) and zoological institutions (Wichmann et al, 2020;Wißotzki & Wichmann, 2019).…”
Section: Coauthorship Statusmentioning
confidence: 99%
“…In the yellow cluster, publications concentrated on enterprise modeling, specifically in product and service modeling (Sandkuhl et al, 2020). In the sky-blue cluster, the most popular publication topic was digital innovation and transformation, including its application in public sectors (Wichmann et al, 2021) and zoological institutions (Wichmann et al, 2020;Wißotzki & Wichmann, 2019).…”
Section: Coauthorship Statusmentioning
confidence: 99%