Analyzes of Nurse Work Load and Teamwork with the Service Quality of Pre-Hospital Emergency in Kupang, East Nusa Tenggara, Indonesia

Muskananfola, Istha Leanni; Ahsan,; Nasution, Tina Handayani

doi:10.5958/0974-9357.2019.00069.2

Cited by 1 publication

(1 citation statement)

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“…The lack of competence of ambulance personnel can hinder handling emergency cases and may increase the risk of disability or death (Aloyce et al, 2014). The dangers of their work may be hampered and affect ambulance personnel's workload, which influences emergency service quality (Muskananfola & Ahsan, 2019). Therefore, this study aims to identify emergency skill competence among pre-hospital emergency personnel.…”

Section: Introductionmentioning

confidence: 99%

Self-reported Emergency Skills Competence among Pre-hospital Emergency Personnel in a Rural Area of Indonesia

Sulistyanto,

Irnawati,

Sugesti

et al. 2022

PSHMS

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Background: Pre-hospital emergency medical services (EMS) personnel are responsible for providing intervention outside of the hospital setting. Consequently, the pre-hospital emergency personnel demand high capability of the personnel to perform emergency aid at the scene and during transport to the hospital. Objective: The purpose of this study is to explore emergency skills competence among pre-hospital emergency personnel in the area on the north coast of Java. Method: This study used the Essential Knowledge and Skills Questionnaire (EKSQ) as the instrument. There was 42 pre-hospital emergency personnel participated in this study. Results: This study revealed that most pre-hospital emergency personnel are nurses (93%). Most respondents reported not having sufficient competency in resuscitation (2,78 of 5 points) and giving medication (2,81 of 5 points). Age and experience were significantly correlated with pre-hospital emergency personnel's competence. Conclusion: This study concluded that there was a lack of competence in resuscitation. Hence, continuous professional-development courses are necessary to maintain pre-hospital emergency personnel's professional proficiency.

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Section: Introductionmentioning

confidence: 99%