2023
DOI: 10.3390/soc13060138
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Analyzing and Leveraging Social Media Disaster Communication of Natural Hazards: Community Sentiment and Messaging Regarding the Australian 2019/20 Bushfires

Abstract: This research presents a new model based on Twitter posts and VADER algorithms to analyze social media discourse during and following a bushfire event. The case study is the Gold Coast community that experienced the first bushfire event of Australia’s severe Black Summer in 2019/2020. This study aims to understand which communities and stakeholders generate and exchange information on disasters caused by natural hazards. In doing so, a new methodology to analyze social media in disaster management is presented… Show more

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Cited by 3 publications
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“…Other works focus on tweets related to the 2019-2020 Australian bushfires. These include Gardiner et al (69) seeking to understand which communities and stakeholders generate and exchange information about disasters caused by natural hazards, and Zander et al (70) using tweets collected through hashtags to discover trends in the most affected areas. In addition, crisis events such as the COVID-19 pandemic were used to understand the sentiment in real-time.…”
Section: Discussionmentioning
confidence: 99%
“…Other works focus on tweets related to the 2019-2020 Australian bushfires. These include Gardiner et al (69) seeking to understand which communities and stakeholders generate and exchange information about disasters caused by natural hazards, and Zander et al (70) using tweets collected through hashtags to discover trends in the most affected areas. In addition, crisis events such as the COVID-19 pandemic were used to understand the sentiment in real-time.…”
Section: Discussionmentioning
confidence: 99%