Background: The recent trend of increasing healthcare costs in the United States is likely not sustainable. To make healthcare more economically sustainable, attention must be directed towards improving the quality while simultaneously reducing the cost of healthcare. One of the recommended approaches to providing better care at a lower cost is to build high quality data collection and reporting systems, which support healthcare professionals in making optimal clinical decisions based on solid, extensive evidence. Objective: This project sought to develop an integrated mHealth Augmentative and Alternative Communication (AAC) platform consisting of an AAC mobile app and a web-based clinician portal for supporting evidence-based clinical service delivery. Methods: A questionnaire and an interview study were used to collect clinicians' ideas regarding what constitutes their desired "clinically relevant" data. In response, a web portal was designed by combining mobile and web technologies with AAC intervention to create an integrated platform for supporting data collection, integration, and reporting. Finally, a usability study was conducted with healthcare professionals. Results: A web-based portal was created and integrated with a tablet-based AAC mobile app and data analysis procedures. In the usability study, all participants agreed that the integrated platform provides the ability to collect comprehensive clinical evidence, automatically analyze collected data in real time, and generate clinically relevant performance measures through an easily accessible web portal.
Conclusions:The integrated platform offers a better approach for clinical data reporting and analytics. Additionally, the platform streamlines the workflow of AAC clinical service delivery.