Antecedents and Consequences of Organizational Citizenship Behavior in the Covid-19 Pandemic Era

Abstract

Organizational conditions after the COVID-19 pandemic forced almost all countries to take steps to reduce employees and cut employee salaries. Organizations must cultivate employee commitment to improving HR performance so that organizations can compete in this era. In this way, it can also effectively make organizational members feel uncomfortable due to the many changes that occur to survive and not leave the organization. Organizational citizenship behavior of employees is an important part that is also considered in the effectiveness of this philanthropic activity. Employees who avoid pettiness, do not complain about trivial things, and have manners to prevent work-related problems with other employees will create a healthy working atmosphere. This study aimed to examine the effect of workplace spirituality, Islamic work ethics, and organizational citizenship behavior on employee commitment in the Covid-19 Pandemic Era. This study uses two exogenous variables, namely workplace spirituality and Islamic work ethics, and endogenous variables, namely employee commitment and organizational citizenship behavior, as intervening variables. Data were collected from 61 respondents at philanthropic institutions of the Special Region of Yogyakarta. The sampling technique in this study used a non-probability sampling method, namely the saturated sample. The data analysis technique in this study uses Structural Equation Modeling with the help of SmartPLS 3. The results of this study indicate that all proposed hypotheses have been accepted. The mediating role of organizational citizenship behavior for X1 and X2 is partial mediation, or mediation does not play a full role. So the presence or absence of organizational citizenship behavior, these two variables still affect employee commitment.

Pengaruh Gaya Kepemimpinan Transformasional terhadap Organizational Citizenship Behavior, Etos Kerja Karyawan Kontrak

“…Sikal p positif yal ng tertal nal m di dal lal m diri kal ryal wal n dal pal t mempengal ruhi kelal ngsungal n hidup orgal nisal si yal ng mal nal perlu untuk memiliki tenal gal kerjal yal ng kompeten dal n efisien. Efektivital s orgal nisal si dal pal t terjal di jikal kontribusi kal ryal wal n terhal dal p orgal nisal si al kal n semal kin tinggi sal al t orgal nisal si memberikal n hal l yal ng menjal di keinginal n kal ral yal wal n yal ng dibutuhkal n dal lal m menjal lal nkal n pekerjal al n. Dengal n dimensi yal ng dimiliki oleh orgal nizal tional l citizenship behal vior yal itu al ltruism (al ltruisme), conscientiousness, sportsmal nship (sikal p sportif), courtesy (kebal ikal n), dal n civic virtue [14]. Mal kal al kal n terciptal nyal kal ryal wal n yal ng memiliki orgal nizal tional l citizenship behal vior dal lal m dirinyal .…”

“…Budal yal al tal u perilal ku orgal nzal tional l citizenship behal vior (OCB) dal pal t sal ngal t membal ntu meringal nkal n bebal n kerjal kal ryal wal n dal n dengal n etos kerjal yal ng tinggi menjal di sal ral nal dal lal m menghal silkal n kinerjal yal ng berkual lital s[24]. Orgal nizal tional l citizenship behal vior mengal cu pal dal perilal ku discretional ry individu yal ng secal ral eksplisit al dal dal lal m sistem rewal rd yal ng formal l dal n secal ral keseluruhal n meningkal tkal n fungsi orgal nisal si secal ral efisien dal n efektif[14].Selal in itu hubungal n al ntal r kal ryal wal n semal kin bal ik kal renal sal al t wal ktu istiral hal t tibal di sial ng hal ri pal ral kal ryal wal n berkumpul pal dal divisinyal mal sing-mal sing untuk menikmal ti mal kal nal n bersal mal dal n jugal pal ral kal ryal wal n yal ng humoris. Selal in itu, pal ral kal ryal wal n memiliki ketelitial n yal ng bal ik, toleral nsi dengal n perbedal al n dal eral h sertal tal nggung jal wal b terhal dal p pekerjal al nnyal .…”

“…(sikal p sportif), courtesy (kebal ikal n), dal n civic virtue[14]. Jumlal h kuesioner berjumlal h sebal nyal k 25 al item dengal n skal lal likert 1-5.…”