As more and more faculty members jump on the wagon of social media, an increasing number of publications began to investigate the adoption of social media applications and its motivators in and out of the classrooms. However, little research has paid close attention to the educational outcomes of social media utilization in college teaching. Thus, this study focused on the educational outcomes and examined a research model of antecedents and consequences of social media use. It analyzed the quantitative responses of 168 faculty members using social media in their teaching. A partial least squares (PLS) analysis indicates that (1) perceived usefulness, external pressure and compatibility of task-technology have positive effects on social media use; (2) the higher the perceived risk of using social media utilization, the less likely faculty will use the technology to support in-class instructions frequently; and (3) social media use has a positive effect on student's learning outcomes and their satisfaction. The proposed model provides educators with a depiction of how social media educational use delivers higher performance in the classroom.
IntroductionSocial media provide users with interactive services, in which they have control over their own data and information and are able to collaborate and share information (Ajjan & Hartshorne, 2008). Example of social media applications include Facebook, Twitter, MySpace, YouTube, Flickr, Skype, Wiki, blogs, Delicious, Second Life, open online course sites and forum, text messaging, online games, mobile apps, etc. These applications have been widely used for information dissemination and gathering, collaborative learning and online social and professional connections. In the USA, over half of the adult population use social media, and similar number of cellphone users download applications on their mobile devices to learn things they are interested in (Purcell, 2012). Similarly, in Europe, half of the adult population engages in various activities using social media applications (Forrester, 2011;IAB Europe, 2012). In developing countries, over 97% of the online users in metropolitan China and India engage in active content creation and conversation through tools such as Weibo (China) and Orkut (India). As Internet and Web 2.0/3.0 technology access through mobile devices increases exponentially year after year, social media users are set to explode (Forrester, 2011).