In one of the few empirical studies of legal issues, Jagim, designed specifically for the conflict situation in question. These options Wittman, and Noll (1978) appraised mental health professionals' corresponded to five decision styles postulated by Janis and Mann (1977) knowledge of and attitudes toward issues of confidentiality, (unconflicted adherence, unconflicted change, defensive avoidance, hy-privilege, and third-party disclosure. Most participants conpervigilance, and vigilance). The 2 × 2 analyses of variance with curred on the professional obligation to keep client information repeated measures of these likelihood responses revealed significant main confidential, but fully half of the respondents misinterpreted effects for pressure and for legal guideline clarity for responses to conflict the concept of privilege. (Although privilege refers to the legal and significant interaction effects (pressure × clarity). In general, right of the professional to refuse to reveal confidential inforpressure tended to increase unconflicted change and hypervigilance and mation under certain circumstances, it is actually the client's to decrease unconflicted adherence. Clarity of legal guidelines had few right, and it may be waived by the client at any time.) A majority effects on decision responses. Consistent with Janis and Mann's theory, of the respondents favored disclosure to a third party in cases results showed that decision making was affected negatively by pressure of child abuse or duty to warn (as in the case of Tarasoff v. Regents but that participants relied little on legal guidelines in making responses of University of California, 1976). In a related study (Swoboda, to ethical conflict dilemmas. Elwork, Sales, & Levine, 1978), knowledge of and compliance with laws about child abuse reporting were examined. Results T he ways in which counselors react in ethical or legal showed that many mental health professionals were unfamiliar conflict situations have been studied frequently over the with both the privileged communication laws and the child abuse last decade. For example, Shertzer and Morris (1972) reporting regulations of their states. The authors noted that even examined counselors' ability to make ethical discriminations and when professionals are aware of the legal issues involved in concluded that they could choose appropriate ethical responses decision making, they may still choose to ignore them in favor when faced with a situation in which more than one plausible of their personal standards. behavioral alternative was available. In a subsequent study, Thus, counselors apparently do differ in their personal re-McMillan and Shertzer (1978) focused on counselor decision sponses to ethical conflicts, and the presence of clear legal guidemaking in conflicts between organizational and individual prior-lines may affect counselor behavior in such conflicts. Usually in ities and found that counselors turned to a personal (unwritten) these studies, the antecedents of counselor decisions were unrather t...