Application-based Usability Evaluation Metrics

Abstract

Testing is one of the vital stages in the software development life cycle (SDLC). Usability testing is a very important field that helps the applications be easily used by the end-users. Because of the importance of usability testing, a metrics has been developed to help in measuring the usability through converting the main qualitative usability attributes in ISO to quantitative steps that provide the developer a framework to follow in developing to achieve usability of their applications and helps the tester with a checklist and a tool to measure the usability percentage of their application. The framework provides a set of steps to achieve the usability attributes and answers the question of how you could measure this attribute with the defined steps. The framework results in a 95% average accuracy in the high-rate application and a 59% average accuracy in the low-rate application. Finally, the framework is programmed in a tool to measure the usability percentage of the application through a checklist and provides a scheme to help the developer achieve the best results in usability.

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