Application of a Gamified Approach to Learning in the Treatment of Problems in Software Process Improvement: Analysis and Discussion of Results

Abstract

The specialized literature defines Software Process Improvement (SPI) as the fundamental approach to improving software products in software development organizations. In this context, studies report several problems and difficulties that organizations face during the implementation of improvements. Although there are studies that address the problems highlighted in improvement programs, few studies still seek to identify practices in order to mitigate the negative effects of critical factors. Thus, the objective of this work is to discuss and analyze the results obtained in an Experience Report that consisted of a dynamic application with gamification elements in an SPI context related to learning in the treatment of recurring problems or difficulties in the implementation of improvements. It is noteworthy that the dynamics can be developed in organizations (commercial and academic) regardless of the improvement model or standard desired, since it was elaborated in relation to common problems experienced and identified in the SPI implementations scenario. The analysis of the obtained data was performed using an Evaluation Framework for Gamification in Software Engineering, which provided a standard structure for the design of evaluation studies for gamification cases.

Uma Abordagem Gamificada para a Resolução de Problemas de Melhoria do Processo de Software

“…Essas estratégias devem ser vistas como possíveis soluções a serem utilizadas pelas organizações para auxiliá-las quando estas se depararem em situações nas quais ocorram os problemas de MPS [ Na última etapa, foi realizada a Análise dos Dados obtidos no Relato de Experiência com o uso do Framework de Avaliação para Gamificação em Engenharia de software, com o intuito de testar as hipóteses deste trabalho. O objetivo do framework utilizado é fornecer uma estrutura padrão para o projeto de estudos de avaliação para casos de gamificação [Soares et al, 2022c]. A estrutura considera o planejamento, a execução, a análise e o reporte de resultados.…”

Evaluation and Use of a Student-Centered Syllabus for the Software Process Subject in a Postgraduate Course: A Quasi-Experiment

“…In general, the teaching of the software process is adopted through classic lectures with an evaluation application-that is, the teacher is at the center of the teaching and learning process, as can be seen in [7]. However, within the literature it is possible to identify efforts to achieve student-centered learning through the formal literature review proposed in [8].…”

“…In the studies [10,11], intervention in the teaching and learning process in software engineering is reported, with student-centered learning. As in studies [7,12,13], proposals for teaching specific areas of the software process are discussed. Therefore, the research trend for the teaching process is visualized, specifically for the software process.…”