Application of Factors and Moderation Analysis on Enterprise Resource Planning System Usage in the Middle East

Abstract

Organizations make substantial investments in implementing enterprise resource planning (ERP) systems to improve the efficiency and utilization of ERP systems. This study examined the factors influencing and moderating the use of ERP systems. The research variables' hypothetical relationships and moderation analysis were examined through factor analysis and partial least squares structural equation modeling. This study suggests that specific factors significantly influence and moderate the employees' system use. The research results could serve as a reference for vendors when planning the implementation of an ERP system.