Application of ISM to Identify the Contextual Relationships between the Sustainable Solutions Based on the Principles and Pillars of Industry 4.0: A Sustainability 4.0 Model for Law Offices

Santos, Leandra Bezerra dos; Melo, Fagner José Coutinho de; Guimaraes Junior, Djalma Silva; Sobral, Eryka Fernanda Miranda; Medeiros, Denise Dumke de

doi:10.3390/su151914494

Cited by 4 publications

(1 citation statement)

References 49 publications

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“…These findings offer a solid basis to guide future strategies in the banking sector, guiding managers and public policymakers in decision-making in the banking sector. The importance of considering social concerns is highlighted for more effective adoption of 4.0 technologies [47]. In short, understanding the complexity of customer perceptions is fundamental to driving sustainable and technological advancement in the sector, promoting innovation and continuous satisfaction.…”

Section: Discussionmentioning

confidence: 99%

Evaluation of the Benefits Generated by Sustainability 4.0: A Study of the Perception of Banking Sector Customers

Filgueiras,

Melo,

Guimaraes Junior

et al. 2024

Sustainability

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This paper aims to evaluate customer perceptions regarding the benefits generated by sustainability 4.0 in the banking sector through a survey. A structured questionnaire was developed with 55 factors divided into economic, social, and environmental dimensions. A total of 90 questionnaires were collected. Descriptive statistics and Kendall’s coefficient of agreement were used with the intention of measuring the degree of agreement or disagreement between bank customers’ responses. The results indicated a positive perception of customers regarding the relationship between sustainable practices and economic, social, and environmental aspects, with a relatively high agreement. The best-rated benefits were related to economic and environmental aspects, such as reducing service time and efficient use of digital resources. However, there was a diversity of opinions regarding social aspects, with some issues receiving lower ratings, especially related to the permanence of employees and the autonomy of elderly customers. This suggests concerns about the impact of technology on maintaining banking jobs and the accessibility of financial services for specific groups, such as the elderly. It is concluded that by focusing on customer perception, the study offers a holistic view of the implications of sustainability 4.0, going beyond traditional analyses focused on organizations.

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Section: Discussionmentioning

confidence: 99%

Evaluation of the Benefits Generated by Sustainability 4.0: A Study of the Perception of Banking Sector Customers

Filgueiras,

Melo,

Guimaraes Junior

et al. 2024

Sustainability

Self Cite

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Global Trends and Practices of Industry 4.0 Applications in the Clothing Sector: A Systematic Literature Review

Monteiro,

Junior,

Sobral

et al. 2024

Administrative Sciences

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The potential of Industry 4.0 enabling tools is emerging as a strategic factor for the adaptation and innovation of companies in the clothing sector. Thus, the aim is to identify global trends and practices in I4.0 applications in the clothing sector based on a systematic literature review. From the systematic literature review, 11 articles were selected from the Scopus and Web of Science databases. The results showed global trends in the application of I4.0 enabling tools, such as the Internet of Things, Cybersecurity and Additive Manufacturing, in addition to the benefits that I4.0 can provide in manufacturing, such as the possibility of efficient processes with lower operating costs. When studying the perception of businesspeople, the most critical dimensions were: vertical integration, flexibility, data analysis, supply chain integration, traceability, remote production monitoring, strategy, organizational culture and people. The originality of the paper is highlighted by its specific sectoral focus, emerging applications of Industry 4.0 and holistic approach to the value chain. In addition to the academic contribution in terms of mapping key global trends, identifying challenges and opportunities and providing a basis for future research, the results can provide practical recommendations for companies in the apparel sector seeking to start or accelerate their digital transformation journey.

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Contextual Relationships of Factors Affecting Sustainability 4.0 in the Textile Industry

Silva,

Melo,

Sobral

et al. 2024

Sustainability

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This study aims to identify the contextual relationships between the impact factors on Sustainability 4.0, through the principles of I4.0 in the textile industry, using interpretive structural modeling (ISM), a qualitative technique that makes it possible to understand the relationship between different factors, classifying them hierarchically based on their interdependencies. The hierarchy of the 16 (sixteen) factors proposed at different levels helps to identify critical areas to focus efforts and investments, providing data to guide strategic business planning. From the result of the Level Partition Chart, four levels were observed for the ISM diagram. The Corporate Social Responsibility factor (FIS7) was considered a dependent variable of all others. The identification of FIS4, FIS10 and FIS14 as factors with high dependence suggests key areas for strategic interventions. Thus, this study provides a solid theoretical basis and practical recommendations that help textile companies adopt sustainable and technologically advanced strategies, promoting an effective transition to Sustainability 4.0.

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Application of ISM to Identify the Contextual Relationships between the Sustainable Solutions Based on the Principles and Pillars of Industry 4.0: A Sustainability 4.0 Model for Law Offices

Cited by 4 publications

References 49 publications

Evaluation of the Benefits Generated by Sustainability 4.0: A Study of the Perception of Banking Sector Customers

Evaluation of the Benefits Generated by Sustainability 4.0: A Study of the Perception of Banking Sector Customers

Global Trends and Practices of Industry 4.0 Applications in the Clothing Sector: A Systematic Literature Review

Contextual Relationships of Factors Affecting Sustainability 4.0 in the Textile Industry

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