Conversion from direct filtration to biofiltration in a full‐scale drinking water treatment plant in Halifax, N.S., was assessed in terms of filter performance (e.g., turbidity, head loss) and water quality during a 48‐month project. Conversion was achieved by removing prechlorination, with the overall objective of reducing disinfection by‐product formation. As a result of prechlorine removal, it was hypothesized that the anthracite‐sand filters would provide both particle removal and biological treatment in a single process step. When prechlorine was removed, adenosine triphosphate concentrations on the filter media increased from ∼50 to ∼200–500 ng/cm3. Filter performance analysis revealed that conversion increased the filter effluent turbidity and reduced the filter head loss accumulation rate. Unit filter run volumes and filter run times were maintained. Water quality monitoring indicated that finished water total disinfection by‐products were reduced by ∼10–20 μg/L for trihalomethanes and ∼6–10 μg/L for haloacetic acids.