2015
DOI: 10.1111/jep.12354
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Application of systems thinking: 12‐month postintervention evaluation of a complex health system intervention in Zambia: the case of the BHOMA

Abstract: Rationale, aims and objectives: Strong health systems are said to be paramount to achieving effective and equitable health care. The World Health Organization has been advocating for using system-wide approaches such as 'systems thinking' to guide intervention design and evaluation. In this paper we report the system-wide effects of a complex health system intervention in Zambia known as Better Health Outcome through Mentorship and Assessment (BHOMA) that aimed to improve service quality. Methods: We conducted… Show more

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Cited by 26 publications
(28 citation statements)
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“…The introduction of externally developed QI mentorship teams was initially met with weak facility-level staff involvement, but intensified engagement with district supervisors (e.g. enlisting them as training and supervision mentors) improved participation of health facility personnel in QI work, including data quality tasks [ 19 ].…”
Section: Resultsmentioning
confidence: 99%
“…The introduction of externally developed QI mentorship teams was initially met with weak facility-level staff involvement, but intensified engagement with district supervisors (e.g. enlisting them as training and supervision mentors) improved participation of health facility personnel in QI work, including data quality tasks [ 19 ].…”
Section: Resultsmentioning
confidence: 99%
“…It is a crucial tool that binds stakeholders, and inculcates a sense of belonging to the community. Processes that involved community members enable effective information dissemination among stakeholders, which in turn promote project sustainability [ 12 ]. However, community participation alone is not enough; community members need to utilize local resources within their disposal as a means of sustaining projects.…”
Section: Discussionmentioning
confidence: 99%
“…We graded the capacity of health facilities using a balanced scorecard approach previously adapted and validated by our study team[ 16 , 21 , 22 ]. This instrument is a mixed method evaluative tool that employs interviewer- and self-administered quantitative and qualitative assessments among a representative sample of observations at each facility.…”
Section: Discussionmentioning
confidence: 99%