Application Review of Journey Mapping

Crunkilton, Dhira D.

doi:10.1080/15228830902755879

Cited by 3 publications

(2 citation statements)

References 2 publications

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“…To help identify potential solutions to increase diversity in the GC profession, we sought to better understand recent experiences of individuals from underrepresented racial and ethnic groups using a unique approach called Journey Mapping. Journey Mapping is an evaluation tool that has been previously used in social and behavioral sciences, education, and customer-service interactions to create a holistic picture surrounding a particular process of interest along with the role of various stakeholders in that process (Crunkilton, 2009). This study used the Journey Mapping approach to describe how students from diverse racial/ethnic backgrounds become aware, apply to, and graduate from genetic counseling graduate programs.…”

mentioning

confidence: 99%

Exploring racial and ethnic minority individuals’ journey to becoming genetic counselors: Mapping paths to diversifying the genetic counseling profession

Alvarado‐Wing

Marshall

Best

et al. 2021

Journal of Genetic Counseling

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According to the National Society of Genetic Counselors (NSGC), 90% of professionals practicing in the field of genetic counseling in the United States (U.S.) identify as non-Hispanic White (NSGC, 2019b). In contrast, approximately 40% of the U.S. population is comprised of people from diverse racial/ethnic backgrounds, including those who identify as Black or African American, Hispanic or Latinx, American Indian, Asian, Native Hawaiian or Alaskan, or two or more races (U.S. Census Bureau, 2018). This lack of racial/ ethnic minority representation among genetic counselors represents an important problem given that lack of representation has been well documented as contributing to health disparities (i.e., differences in health outcomes between groups) across a

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mentioning

confidence: 99%

Exploring racial and ethnic minority individuals’ journey to becoming genetic counselors: Mapping paths to diversifying the genetic counseling profession

Alvarado‐Wing

Marshall

Best

et al. 2021

Journal of Genetic Counseling

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“…Journey mapping has been recognized as a promising technique that can be used to design programs to encourage child water intake and bicycle safety habits (Essen, Hermsen, & Renes, 2016) as well as to enhance students' reflection activities (Cooner & Dickmann, 2006), evaluate drug-court programs (Crunkilton, 2009), and assess decision-making related to patient care (Westbrook, Coiera, Gosling, & Braithwaite, 2007). There is a dearth of literature on applying journey mapping to social change and no record of application to Extension programming.…”

Section: Journey Mapping To Understand Behavior Changementioning

confidence: 99%

Using Journey Mapping within Extension: A Tool for Supporting Behavior Change Programs

Silvert

Warner

2019

EDIS

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Extension is an important change agency, and Extension professionals use innovative strategies to help target audiences to adopt research-based practices and technologies. Tools from commercial marketing can be applied to behavior-change campaigns, often through an underused approach known as social marketing. Journey maps can be developed with Extension clients to provide insight into their progression and decision-making from one place or state of being to another. A journey can be the steps a person takes when selecting plants for the landscape, the decision-making process used when identifying agricultural business strategies, or the steps a person takes when leaving a workshop and travelling to their home. This new 9-page publication of the UF/IFAS Department of Agricultural Education and Communication, written by Colby Silvert and Laura A. Sanagorski Warner, presents possible applications of journey mapping within an Extension context. http://edis.ifas.ufl.edu/wc333

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