Applied Simulation Model for Design of Improving Medical Record Area in Out-patient Department (OPD) of a Governmental Hospital

2018

E-BPJ

SME healthcare include the number of beds and other healthcare facilities that are not inpatient-based. While there is over 70 Malaysian healthcare centres that attract foreign patients, only thirteen are internationally accredited. Analysis from literature found that Malaysian SME healthcare providers are not ready for accreditation which partially due to financial and human resource constraints. Future research is called to gain empirical data on understanding the readiness, challenges and strategies to be implemented. The article is prominent in assisting the SME healthcare providers’ behavioural change on the way towards accreditation for the growth of the medical tourism industry in Malaysia.eISSN: 2398-4287© 2018. The Authors. Published for AMER ABRA cE-Bsby e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. DOI: https://doi.org/10.21834/e-bpj.v3i8.1391

Section: Discussionmentioning

confidence: 99%

SME Healthcare Operators’ Readiness to Accreditation: Challenges and the way forward

2018

E-BPJ

“…While the demand for ample, efficient and productive improvements for healthcare facilities is high (Ngowtanasuwan & Ruengtam, 2013), it is important to note that the local patients in Malaysia are receiving the relatively low quality of healthcare as opposed to the medical tourists. The internationalisation model by Cavusgil (1980) has revealed a practical gap in the industry specifically regarding the different resource allocation between the medical tourists and foreign patients.…”

Section: Discussionmentioning

confidence: 99%

Internationalisation of Healthcare: A fairer approach for local patients

2018

ajE-Bs

Malaysia is among the selected countries for medical tourism due to its excellent healthcare services. Nevertheless, there are concerns if service providers are balancing the local and foreign patients’ healthcare demands due to the similarities and differences of their behaviour on these two groups. Through literature analysis, it is found the lack of discussion on medical practitioners’ behaviour towards local patients, this paper aims to analyse the that unhealthy behaviour towards local patients is profound. Hence, the discussions are hoped to spark the policy-makers’ attention in restructuring the healthcare policy to realign the medical practitioners’ behaviour on both patient groups. Keywords:Medical Tourism; Healthcare Internationalisation; Medical Practitioners; Local Patients eISSN 2514-751X © 2019. The Authors. Published for AMER ABRAcE-Bs by e-International Publishing House, Ltd., UK. This is an open-access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) andcE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. https://doi.org/10.21834/aje-bs.v4i12.338

“…This should not be too surprising given that many SME Healthcare facilities are having constraints regarding their staffing and finance. While the demand for efficient and productive improvements for healthcare facilities is high (Ngowtanasuwan & Ruengtam, 2013) it should be noted that making the necessary changes will not be easy, as many involve changing practice culture particularly for areas related to shared decision making, extended practice hours, the expanded role of patients and families. Furthermore, Zarifraftar and Aryankhesal (2016) concluded that prior to implementing the accreditation programs, governments are advised to provide the necessary basics such as support from accreditation programmes, sufficient funding, justifications on the obligation or voluntary nature of embarking on the programs, offering incentives for SME healthcare, as well as making the medical practitioners and the public aware of the accreditation programs.…”

Section: Discussionmentioning

confidence: 99%

Accreditation of SME Healthcare: Operators' Readiness

2018

jABs

SME healthcare includes the number of beds and other healthcare facilities that are not inpatient-based. While there are over 70 Malaysian healthcare centres that attract foreign patients, only thirteen are internationally accredited. Analysis from literature found that Malaysian SME healthcare providers are not ready for accreditation which partially due to financial and human resource constraints. Future research is called to gain empirical data on understanding the readiness, challenges and strategies to be implemented. The article is prominent in assisting the SME healthcare providers’ behavioural change on the way towards accreditation for the growth of the medical tourism industry in Malaysia. Keywords: Medical Tourism; SME Healthcare; Accreditation; Readiness eISSN 2514-7528 © 2019. The Authors. Published for AMER ABRAcE-Bs by e-International Publishing House, Ltd., UK. This is an open-access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) andcE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. https://doi.org/10.21834/jabs.v4i12.326