Applying A Binary Logistic Regression Model To Analyze The Educational Service Quality In The Context Of Globalization. Evidence From Vietnam

Abstract

This research aims to apply binary logistic regression to analyze the educational service quality in the context of globalization. Survey data was collected from 550 students are studying at the University of FPT, Industrial University of Ho Chi Minh City, and Gia Dinh Information Technology University in Vietnam. The research model was proposed from the studies of the university service quality. The reliability and validity of the scale were tested Exploratory factor analysis (EFA). The analysis results of binary logistic regression showed that service quality had relationships with Approach Aspect, Facility and Ewom.