Appraisal of the potential of the growth of e‐retailer based on impact of perceived value on trust for online purchases

Babu, Mujahid Mohiuddin; Dey, Bidit Lal

doi:10.1002/jsc.2232

Cited by 4 publications

(1 citation statement)

References 83 publications

(101 reference statements)

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“…Along with these changes, online stores are replacing traditional stores and a large part of customers' shopping is performed online (3); it is estimated that in 2017 alone, one billion six hundred and sixty million people worldwide have had at least one online purchase experience (4). Similarly, the results of a survey conducted in twenty-five different countries showed that, on average, 54% of daily, weekly and monthly customer purchases are done online (5). On the other hand, it is predicted that the turnover of ecommerce worldwide will reach more than four trillion dollars by 2020, indicating the importance and development of e-business in today's world (6).…”

Section: Introductionmentioning

confidence: 99%

The Consequences of the Identity Theft Fear in the Sport Products Online Shopping From the Perspective of Physical Education Students

et al. 2020

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Background. Today, online shopping has become one of the most important components of modern marketing that had both positive and negative consequences for customers. Objectives. The purpose of present research was to study the consequences of fear of identity theft in sport products online shopping from the perspective of physical education students. Methods. The present study is a descriptive-correlational survey and its statistical population includes all physical education students of Golestan province universities that 384 students were selected through available sampling as the statistical sample of the study. To collec research data, Hille et al (2015) fear of identity theft questionnaire, Chen et al (2015) perceived risk questionnaire and Chou & Hsu (2016) willingness to online shop questionnaire were used. Validity of the questionnaires was verified by 8 masters of sport management and internal consistency of questionnaires by using Cronbach's alpha was determined respectively 0.86, 0.78 and 0.81. To analyze the data and identify the effects of research variables, structural equation modeling was used in the PLS software. Results. The result showed that fear of losing money in the customer has a positive and significant effect on perceived risk. The effect of fear of credit damage in the customer on perceived risk was positive and significant. Finally, the results showed that the effect of perceived risk on the physical education students' willingness to online shopping was negative and significant. Conclusion. According to the results of the study, increasing awareness of physical education students about the selling rules of sports websites and increasing the security of sport products websites in order to reduce consumers' fears and concerns are suggested.

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Section: Introductionmentioning

confidence: 99%

The Consequences of the Identity Theft Fear in the Sport Products Online Shopping From the Perspective of Physical Education Students

et al. 2020

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Impact of Web Assurance Mechanism on Purchase Intention of Products on E-commerce Websites: Mediating Role of Trust and Customer Security Concern

Khatri,

Sharma,

Saxena

et al. 2024

Palgrave Studies in Democracy, Innovation, and Entrepreneurship for Growth

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Understanding the Key Factors of Older Adults’ Continuance Intention in Congregate Meal Halls

Tsai

Chen

2021

Foods

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Eating congregate/community meals with friends promotes a balanced and healthy diet among older adults. It is helpful for postponing aging, preventing chronic diseases, and improving their quality of life. However, little research has examined the continuance intention for older adults with the congregate meal program in Taiwan. This study established a model for key factors of older adults’ continuance intention dining at senior meal halls, and hypotheses to explain them, and subsequently designed questionnaires and scales. By analyzing the longitudinal data collected from 416 individuals using survey questionnaires, we found that the perceived service quality is the main factor that affects the perceived satisfaction, and the perceived satisfaction of the older adults plays an important role in this survey. It showed that if the older adults are satisfied with the service quality provided by the senior meal halls, which will accordingly affect the post-use trust, they will show a positive continuance intention to participate in the senior meal halls. We also found that the older adults have positive views on the planning and service contents of the existing senior meal halls. Together, these results illustrate the process and provide comprehensive insights and evidence to create a better user experience and improve the satisfaction of the congregate meal for older adults.

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Appraisal of the potential of the growth of e‐retailer based on impact of perceived value on trust for online purchases

Cited by 4 publications

References 83 publications

The Consequences of the Identity Theft Fear in the Sport Products Online Shopping From the Perspective of Physical Education Students

The Consequences of the Identity Theft Fear in the Sport Products Online Shopping From the Perspective of Physical Education Students

Impact of Web Assurance Mechanism on Purchase Intention of Products on E-commerce Websites: Mediating Role of Trust and Customer Security Concern

Understanding the Key Factors of Older Adults’ Continuance Intention in Congregate Meal Halls

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