Constables, sergeants, and staff sergeants (n ¼ 393) representing 15 municipal Canadian police departments completed a survey in which they reported about their organizations' performance appraisal practices. In general, the officers' responses suggested that their organizations' performance appraisal systems were deficient with respect to well-established key components of performance appraisal. Most officers indicated that they, for example, had little or no opportunity for input, did not receive informal feedback on a regular basis, received evaluations that were based on personal traits (as opposed to performance criteria), and their appraisals did not to lead to improved job performance or the identification of career development objectives. Also, the vast majority of officers indicated that supervisors received little or no training. In addition to emphasizing the need for improved supervisor training, the discussion focused on the negative consequences of inadequate performance appraisal at the individual level (e.g. employee development) and the organizational level (e.g. poor utilization of resources and undermining other systems and organizational change strategies).Performance appraisal is one of the most problematic components of human resource (HR) management (e.g. Allen and Mayfield, 1983; Heneman, 1975). All involved parties -supervisors, employees, and HR administratorstypically are dissatisfied with their organization's performance appraisal system (Smith et al., 1996) and view the appraisal process as either a futile bureaucratic exercise or, worse, a destructive influence on the employee-supervisor relationship (e.g. Momeyer, 1986). This is certainly true of police organizations, at least in the USA, wherein surveys typically reveal widespread dissatisfaction with the appraisal process (Huber, 1983;Walsh, 1986). Despite these indictments, managers are reluctant to abandon performance appraisal which they still regard as an essential tool of HR management (Meyer, 1991).Much has been written about the circumscribed purposes served by formal performance appraisal, including its use as the basis for both personnel decisions and personal development feedback to employees. Moreover, performance appraisal is a vital component of a broader set of human resource practices; it