2022
DOI: 10.1007/s41347-022-00264-4
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Approaches Adopted by Researchers to Measure the Quality of the Experience of People Working from Home: a Scoping Review

Abstract: Working from home (WFH) remotely is a modality of working that requires the careful design of systems of rules and tools to enable people to exchange information and perform actions. WFH is expected to expand after the COVID-19 pandemic. How to assess and compare in a reliable way the experience of workers with different (sociotechnical) systems of WFH is a central point to supporting the diffusion of acceptable modalities of working. However, the concept of experience and how it can be measured in the domain … Show more

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Cited by 2 publications
(1 citation statement)
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“…Concepts such as WFH, teleworking, and remote working are often used interchangeably [5,6,[16][17][18]. While largely overlapping, slight differences do exist among these concepts.…”
Section: Working From Home (Wfh)mentioning
confidence: 99%
“…Concepts such as WFH, teleworking, and remote working are often used interchangeably [5,6,[16][17][18]. While largely overlapping, slight differences do exist among these concepts.…”
Section: Working From Home (Wfh)mentioning
confidence: 99%