Approccio Sistemico Vitale e aspect based sentiment analysis per il governo del territorio

Abstract

Obiettivi del paper: Il paper propone un modello concettuale di supporto al processo decisionale dell'Organo di Governo territoriale, che fornisce un quadro rappresentativo della varietà di aspettative, prospettive e interessi presenti nel contesto di riferimento, consentendo una maggiore consapevolezza degli interventi volti a risolvere le problematiche urbane.Metodologia: Il modello proposto, basato sulla tecnica di Aspect Based Sentiment Analysis (ABSA), attraverso la lente del corpus teorico dell'Approccio Sistemico Vitale (ASV), è capace di mettere in luce i sentimenti degli attori presenti in un sistema vitale dinamico e complesso quale è il territorio.Risultati: Il lavoro perviene all' esposizione di valutazioni condivise sui livelli di "sentiment" percepiti dalla comunità rispetto ad un punto di interesse urbano considerato, guidando l'Organo di Governo territoriale nel porre in essere le condizioni per l' emergere di consonanza di contesto.Limiti della ricerca: Le logiche delineate in una prima sperimentazione, condotta esclusivamente su un punto urbano, dovranno essere estese ad un' area d'interesse e ad un modello più sofisticato, per compiere analisi territoriali più accurate.Implicazioni pratiche: Il modello si presenta come un valido supporto al processo di decision making territoriale, proponendo valutazioni condivise riguardo le potenzialità e le criticità latenti legate ai contesti urbani da cui trarre future linee d' azione.Originalità del paper: L' originalità del paper risiede nel combinare, in un unico modello, l'ASV, lente interpretativa della realtà, con l'ABSA, adattando quest'ultima al contesto territoriale.Parole chiave: processo decisionale; approccio sistemico vitale; Aspect Based Sentiment Analysis; governo del territorio; modello di supporto alle decisioni; consonanza Viable Systems Approach and Aspect Based Sentiment Analysis for governing the territoryPurpose of the paper: This paper proposes a conceptual model of support to the decision-making process of the territory governing body, which provides a picture representative of the variety of expectations, perspectives and interests present in the reference context, allowing for greater awareness of the interventions that could be aimed at solving urban problems.Methodology: The proposed model, based on Aspect Based Sentiment Analysis (ABSA), aims to highlight, through the theoretical lens of the Viable Systems Approach (VSA), the sentiments of all the actors involved in a dynamic and complex viable system such as the territory.

The viable decision maker for CAS survival: how to change and adapt through fitting process

“…According to vSa, (Golinelli, 2000;2010;Barile, 2008;2009) each entity (i.e. individual, community, and organization) can be described as a viable system (VS), whose ultimate purpose is to survive within its specific context of reference.…”

“…In fact, the ultimate purpose of survival that characterizes all the Viable Systems (VSs) is reflected in the change and adaptation processes of the system's components and elements that are needed in order to preserve its viability. First of all, with reference to Beer's model, the VS defined by vSa makes a strong distinction between decisions, identifying the ones related to "problem solving" issues and the ones related to "decision making" issues (Barile, 2009).…”

“…The "problem solving" issues are usually linked to routines and known paths of resolution, and occur when the features, causes and conditions of a difficulty are known, and previous methodologies have been identified and tested, so that the choice is taken in a complicated environment (Barile, 2009).…”

“…The "decision making" issues, instead, are more linked to emergency and strategic thinking, and emphasize the fundamental role of the governing body (GB) (Golinelli, 2000); in fact, under conditions of complexity, that imply uncertainty, vagueness and ambiguity, the decision maker, who is required to preserve the viability of the system, cannot clearly identify all the variables and understand their interactions, as well as the expected cause-effect relationships (Barile, 2009).…”

“…According to vSa, decision-making is affected by information and depends on the perception of the external context and on the information variety owned by each actor. Information variety, that can influence the cognitive alignment between the observing and the observed systems, can be defined by three dimensions, each one conveying specific properties (Barile, 2009(Barile, , 2011Calabrese, Iandolo & Bilotta, 2011). Information Units represent the structural composition of knowledge made by a collection of data perceived by senses or defined by further autoelaborations of previous data, aimed at supporting decision processes.…”