Are different types of interfirm linkages conducive to different types of tourism innovation?

Tang, Jinwen; Williams, Allan M.; Makkonen, Teemu; Jiang, Jinbo

doi:10.1002/jtr.2313

Cited by 7 publications

(5 citation statements)

References 69 publications

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“…We can observe this trend since the beginning of the millennium, and its acceleration as the COVID-19 pandemic made more evident the need to adapt to the ever-changing environment and market (Pikkemaat et al ., 2019). Curiously, one of the biggest threats can be a huge opportunity to transform the sector, introducing innovation in products and services, processes and practices, and redefining business models that contribute to increasing productivity, profitability and competitiveness (Tang et al ., 2019).…”

Section: Discussionmentioning

confidence: 99%

Looking at the tourism industry through the lenses of industry 4.0: a bibliometric review of concerns and challenges

Gomes

Lopes

Ferreira³

2023

JHTI

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PurposeThe technological and digital revolution has introduced important changes in the tourism industry. However, capturing the extent of the new tourism 4.0 paradigm is still difficult. This study aims to assess the dimensions related to the concepts of industry 4.0 in tourism and hospitality, tourism innovation and tourism ecosystem when considered simultaneously, and their role in promoting a new wave of competitiveness in the tourism industry.Design/methodology/approachA bibliometric study was conducted based on tourism 4.0, hotel 4.0, tourism innovation and tourism ecosystem using 120 eligible articles published between 2008 and 2021 from the Web of Science database.FindingsThis study demonstrated the advances in industry 4.0 in tourism and hospitality publications over 13 years and identified five interconnected dimensions: (1) knowledge transfer in tourism; (2) networking tourism innovation; (3) sources of tourism innovation; (4) smart tourism ecosystem and (5) innovation research in tourism. It was also concluded that tourism development should be a regional competence based on strategic networking and externalisation of regional knowledge flows.Research limitations/implicationsThis bibliometric review provides important implications and recommendations for several players of industry 4.0 in tourism and hospitality and policymakers. Not only did it make it possible to create a state of art, but also to categorise the existing interconnections between the dimensions of Tourism 4.0, Hotel 4.0, Tourism innovation and Tourism ecosystem to optimise its implementation and generate greater value. In addition, practical implications were inferred that improve the tourism sector’s competitiveness, helping strategic decision-making at the level of policymakers and actors in this sector.Practical implicationsApart from state of the art, this bibliometric review made it possible to categorise the existing interconnections between the dimensions of tourism 4.0, hotel 4.0, tourism innovation and tourism ecosystem to optimise its implementation and generate greater value. Practical implications were inferred that improve the tourism sector’s competitiveness, helping strategic decision-making at the level of policymakers and several players in this sector.Originality/valueThis study addresses the existing literature gap in the interconnection of industry 4.0 with tourism and hospitality by describing the most relevant conceptual interconnections and setting practical implications for improving the competitiveness of the tourism industry. Furthermore, it integrates previous studies and outlines future lines of investigation.

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Section: Discussionmentioning

confidence: 99%

Looking at the tourism industry through the lenses of industry 4.0: a bibliometric review of concerns and challenges

Gomes

Lopes

Ferreira³

2023

JHTI

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“…In that orientation, the research conducted by Tang, et al (2019) propose the existence of 04 types of linkages, which impact on product innovation, and these can be worked as: intra-company linkages, very suitable for institutional, management and product innovations, while inter-sectoral linkages foster innovations in processes and products, and finally the types of linkages both intra-company and inter-sectoral foster innovation in marketing and tourism product for the destination.…”

Section: Literature Reviewmentioning

confidence: 99%

Tourism Destination Management and Public-Private Partnership Networks: a Literature Review

Serruto-Perea

2024

ICTR

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The competitiveness of tourist destinations depends on their management and the role played by the actors in this activity. In this aspect, the study proposes, based on the review of research on the management of tourist destinations and public-private institutional collaboration networks, to demonstrate the feasibility of carrying out quantitative studies linking these two variables. The method of descriptive bibliographic review of the main databases was applied to find an approach to the most important research and studies on the subject. In the first place, qualitative inquiries directed to destination management and oriented to public and private networks from 2003 to 2022 were analyzed, observing the linkage between these two categories; where the importance of destination management for competitiveness is led by the different tourism stakeholders of the place, who through public-private networks optimize the performance of the locality. Secondly, quantitative cohort studies are presented where the variables of destination management and private public networks are analyzed from the dimensions and indicators for each one, evidencing that these two constructs lead to a relationship, proposing a model in which the factors of the authors Dwyer framed in the management of tourist destinations and that of Chiappa and Presenza channeled to private public networks are included. It is concluded the existence of a theoretical support on a linkage of these categories oriented to the qualitative and relational approach from the quantitative approach between destination management and private public networks, indicating that their study is relevant for the competitiveness of a tourist destination.

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“…For example, tourists are curious about the tourist destination’s culture, history, landscape, etc. ( Tang et al, 2019 ). behavioral brand experience refers to the experience that a brand provides through actions and behaviors.…”

Section: Literature Reviewmentioning

confidence: 99%

How destination brand experience influences tourist citizenship behavior: Testing mediation of brand relationship quality and moderation effects on commitment

Tang

Wang²,

Zhang³

et al. 2023

Front. Psychol.

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This study examines the potential predictors of tourist citizenship behavior based on the Stimulus–Organism–Response framework. The studies were conducted in China. Data were collected via questionnaire surveys. Structural equation path modeling and mediation as well as moderation role were used for data analyses. This model was used to test the hypotheses using a sample of 325 individuals with tourism experience in Guangzhou city. The results reveal that tourism destination brand experience and brand relationship quality significantly affect tourist citizenship behavior. Furthermore, the results show that brand relationship quality significantly mediates the relationship between tourism destination brand experience and tourist citizenship behavior and demonstrate that commitment plays a significant moderating role between brand relationship quality and tourist citizenship behavior. This study clearly shows the relationship between tourism destination brand experience, brand relationship quality, and tourist citizenship behavior. Thus, this study contributes to existing tourism studies by identifying gaps and proposing a holistic view to understand tourist citizenship behavior in the tourism industry.

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Are different types of interfirm linkages conducive to different types of tourism innovation?

Cited by 7 publications

References 69 publications

Looking at the tourism industry through the lenses of industry 4.0: a bibliometric review of concerns and challenges

Looking at the tourism industry through the lenses of industry 4.0: a bibliometric review of concerns and challenges

Tourism Destination Management and Public-Private Partnership Networks: a Literature Review

How destination brand experience influences tourist citizenship behavior: Testing mediation of brand relationship quality and moderation effects on commitment

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