Are Social Media Groups the Novel Physician Lounges to Combat COVID Times?

Shekar, Suman; Aravantagi, Avinash

doi:10.1007/s11606-020-06217-y

Cited by 7 publications

(7 citation statements)

References 3 publications

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“…Another noteworthy finding was very few providers reported using social media as a way to gather public health information; most reported referring to government Web sites such as the Centers for Disease Control and Prevention or state and city health department Web sites. This finding was somewhat unexpected, as reports in the scientific and popular press suggested social media was a growing method for providers to stay abreast of rapidly changing COVID-19 best practices 17–19. But VPHD reports suggest community providers continued to rely on more traditional means for public health updates.…”

Section: Discussionmentioning

confidence: 99%

“…This finding was somewhat unexpected, as reports in the scientific and popular press suggested social media was a growing method for providers to stay abreast of rapidly changing COVID-19 best practices. [17][18][19] But VPHD reports suggest community providers continued to rely on more traditional means for public health updates.…”

Section: Program Reach and Assessment Highlightsmentioning

confidence: 99%

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Using Public Health Detailing to Increase Access and Confidence in COVID-19 Vaccines and Reinvest in Disproportionately Impacted NYC Communities

Shabbat,

Dresser,

Petrsoric

et al. 2023

Journal of Public Health Management and Practice

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Context: COVID-19 vaccination rates in New York City (NYC) began to plateau in the spring of 2021, with unacceptable inequities in vaccination rates based on race. Program: To address racial inequities in vaccination rates and COVID-19 health outcomes, the New York City Department of Health and Mental Hygiene adapted a preexisting provider outreach and education program for public health emergency use with the goals of community reinvestment and increasing patient confidence and access to the COVID-19 vaccines. The Vaccine Public Health Detailing (VPHD) program was delivered as part of a larger community outreach initiative and brought timely updates, materials, and access to technical assistance to primary care providers and staff in NYC neighborhoods experiencing COVID-19 health inequities. Outreach representatives also collected feedback from providers on resource needs to inform the agency's response. Implementation: Sixteen outreach representatives were rapidly trained on COVID-19–related content and strategic communication techniques and launched a 3-wave campaign across targeted neighborhoods throughout NYC. The campaign ran from May 2021 to March 2022 and was conducted in coordination with other community engagement initiatives aimed at the general public to promote greater collective impact. Evaluation: In total, 2873 detailing sessions were conducted with 2027 unique providers at 1281 sites. Outreach representatives successfully completed visits at more than 85% of practices that were in scope and operating. Approximately 20% (285) of the sites requested a referral for technical assistance to become a COVID-19 vaccination site or enroll in the Citywide Immunization Registry. Qualitative information shared by providers offered a more in-depth understanding of vaccine-related sentiments and challenges faced by providers on the ground. Discussion: VPHD is an effective method for supporting community providers, gathering feedback on resource needs and practice challenges, and increasing health systems efficacy during a public health emergency while also prioritizing racial equity and community reinvestment.

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Section: Discussionmentioning

confidence: 99%

Section: Program Reach and Assessment Highlightsmentioning

confidence: 99%

Using Public Health Detailing to Increase Access and Confidence in COVID-19 Vaccines and Reinvest in Disproportionately Impacted NYC Communities

Shabbat,

Dresser,

Petrsoric

et al. 2023

Journal of Public Health Management and Practice

View full text Add to dashboard Cite

show abstract

“…For healthcare professionals, these would soon prove to be not only important funnels and filters of news and personal opinions, but extended modes of medical‐knowledge communication and mindline development as well. Whereas during the SARS outbreak, the internet had been used to send information from one point to another in a manner described by one author as an electronic ‘Pony Express’, 14 SM platforms fostered the rapid assembly of huge networks of medical professionals 15 . These modified virtual communities of practice would prove to be enormously influential on front‐line clinicians 16…”

Section: Prodromementioning

confidence: 99%

Revelation of mindlines in the setting of crisis

Suh

Wyer

2023

Evaluation Clinical Practice

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During the devastating early months of the unfolding COVID‐19 pandemic in New York, healthcare systems and clinicians dynamically adapted to drastically changing everyday practice despite having little guidance from formal research evidence in the face of a novel virus. Through new, silo‐breaking networks of communication, clinical teams transformed and synthesized provisional recommendations, rudimentary published research findings and numerous other sources of knowledge to address the immediate patient care needs they faced during the pandemic surge. These experiences illustrated underlying social processes that are always at play as clinicians integrate information from various sources, including research and published guidelines, with their own tacit knowledge to develop shared yet personal approaches to practice. In this article, we provide a narrative account of personal experience during the COVID‐19 surge. We draw on the concept of mindlines as developed by Gabbay and Le May as a conceptual framework for interpreting that experience from the standpoint of how early information from research and guidelines was drawn on and transformed in the course of day‐to‐day struggle with the crisis in New York City emergency rooms. Finally, briefly referencing the challenges to conventional models of healthcare knowledge creation and translation through research and guideline production posed by COVID‐19 crisis, we offer a provisional perspective on current and future developments.

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“…Compared to other methods of expert discussion, social media provides rapid and easy access to opinions from a large and diverse group of health professionals on contemporary controversies. This has been furthered by the COVID-19 pandemic, for example with large physician Facebook groups that were able to synthesize and disseminate expert opinion on various COVID-related clinical questions before peer-reviewed journals were able to do so [ 20 ]. Although these groups lack some advantages of the formal peer-review process, the rapid input from expert clinicians provided valuable discussion at a time when clinical experience frequently outpaced publication of evidence.…”

Section: Benefits Of Social Media In Interstitial Lung Diseasementioning

confidence: 99%

The opportunities and challenges of social media in interstitial lung disease: a viewpoint

2021

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Social media is an increasingly popular source of health information, and the rarity and complexity of interstitial lung disease (ILD) may particularly draw patients with ILD to social media for information and support. The objective of this viewpoint is to provide an overview of social media, explore the benefits and limitations of ILD-related social media use, and discuss future development of healthcare information on social media. We describe the value of integrating social media into the practice of ILD health professionals, including its role in information dissemination, patient engagement, knowledge generation, and formation of health policy. We also describe major challenges to expanded social media use in ILD, including limited access for some individuals and populations, abundance of misinformation, and concerns about patient privacy. Finally, for healthcare professionals looking to join social media, we provide practical guidance and considerations to optimize the potential benefits and minimize the potential pitfalls of social media.

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Are Social Media Groups the Novel Physician Lounges to Combat COVID Times?

Cited by 7 publications

References 3 publications

Using Public Health Detailing to Increase Access and Confidence in COVID-19 Vaccines and Reinvest in Disproportionately Impacted NYC Communities

Using Public Health Detailing to Increase Access and Confidence in COVID-19 Vaccines and Reinvest in Disproportionately Impacted NYC Communities

Revelation of mindlines in the setting of crisis

The opportunities and challenges of social media in interstitial lung disease: a viewpoint

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