Are socially responsible firms in the U.S. tourism and hospitality industry better off during COVID-19?

Yeon, Jihwan; Song, Hyoung Ju; Yu, Heyao; Vaughan, Yue; Lee, Seoki

doi:10.1016/j.tourman.2021.104321

Cited by 45 publications

(49 citation statements)

References 59 publications

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“…The model can be further developed with performance indicators for other strategic and functional areas. This is supported by a study by Yeon et al (2021), which draws attention to the need to pay attention to the influencing effect of other factors in the performance evaluation of a company during the COVID-19 period [5]. These influencing factors and different company characteristics need to be considered in order to effectively explore the effect of COVID-19.…”

Section: Discussionmentioning

confidence: 99%

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Application of Fuzzy Logic to Evaluate the Economic Impact of COVID-19: Case Study of a Project-Oriented Travel Agency

et al. 2021

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The aim of the study is to create a performance evaluation controlling model to evaluate the performance of tourism enterprises as a function of the economic effects of COVID-19. As a result of the significant change in demand resulting from the economic environment, expectations and cyclicality caused by the pandemic, the assessment of organization performance has become subjective. Under these changed environmental conditions, most of the methods used by tourism companies to evaluate performance are not effective enough. In our research, we illustrated a controlling model based on fuzzy logic through a case study. By applying the model, it becomes possible to evaluate project-oriented tourism organizations according to different standardized norms. Our model considers the subjectivity derived from measurability and goal setting. We point out that the performance of organizations operating in the tourism industry significantly influenced by COVID-19 can be subjectively assessed during the pandemic period and thus depends on the analytical context. By evaluating the performance of tourism organizations along internal organizational goals, more relevant information content and more informed managerial decision support can be achieved.

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Section: Discussionmentioning

confidence: 99%

“…As a result of the epidemic and defense strategies, international tourism and cross-border tourism have also been drastically reduced or eliminated. As a result, tourism and hospitality organization have had significant losses [4,5].…”

Section: Introductionmentioning

confidence: 99%

Application of Fuzzy Logic to Evaluate the Economic Impact of COVID-19: Case Study of a Project-Oriented Travel Agency

et al. 2021

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“…It can also be comprehensively discussed from factors such as climate factors [33,34], geographical environment [35], traffic factors [36,37] other environmental factors [38], population density [39], block time [40] and regional economic conditions [41]. Of course, when discussing the impact on the tourism industry, in addition to discussing the impact on residents' travel potential, you can also analyze the changes in tourism-related companies such as financial status [42,43] and tourists' consumption behavior [44,45]. These should be research topics that deserve special attention from scholars in the tourism field in the future.…”

Section: Discussionmentioning

confidence: 99%

Impact of COVID-19 on latent emissiveness of residents in China: Based on the X-12-ARIMA additive seasonal adjustment model

Hou¹

2021

JCM

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With Census X-12 model and ARIMA model, this paper quantitatively analyzes the impact of the COVID-19 epidemic on the latent emissiveness of Chinese residents which happened at the end of 2019. The results show that: First, during this epidemic period, the overall latent emissiveness index of Chinese residents decreased by 53.51%, and showed certain spatial difference, and it is not the area with the largest number of confirmed cases, and the area with the most serious epidemic situation, the greater the loss of latent emissiveness. Second, the residents’ willingness to travel has a strong fit with the development stage of the epidemic, but there is also a certain lag. In other words, the more severe the epidemic, the lower the willingness of residents to travel; When the epidemic is under control, people’s willingness to travel will rise again, but the rise time will be delayed. Third, compared with the period of SARS in 2003, the impact of COVID-19 on China residents’ latent emissiveness is greater and more profound, three times as much as that of the SARS period. In view of the serious impact of the epidemic on Chinese residents’ willingness to travel, finally, several development suggestions are put forward on how to re-enhance people’s travel information and revitalize the tourism industry in the process of normalizing the epidemic prevention and control.

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“…The pre-existing reputation is not about the company's investment in CSR during the pandemic, but rather the reputation that had already been built before the pandemic, which does not put any burden on the company during the pandemic. In such a case, the pre-existing reputation of CSR may be more likely to provide benefits because it does not cost the company anything during the pandemic, and CSR investment has been found to provide insurance-like protection during a crisis [ 46 ]. All these CSR issues can be viewed as part of or equivalent to environmental, social, and governance (ESG) issues, which have gained considerable attention from the corporate world and public.…”

Section: Research Implicationsmentioning

confidence: 99%

Food service industry in the era of COVID-19: trends and research implications

Lee

Ham

2021

Nutr Res Pract

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Coronavirus disease 2019 (COVID-19) is a new type of respiratory disease that has been announced as a pandemic. The COVID-19 outbreak has changed the way we live. It has also changed the food service industry. This study aimed to identify trends in the food and food service industry after the COVID-19 outbreak and suggest research themes induced by industry trends. This study investigated the industry and academic information on the food and food service industry and societal trends resulting from the COVID-19 outbreak. The most noticeable changes in the food industry include the explosive increase in home meal replacement, meal-kit consumption, online orders, take-out, and drive-through. The adoption of technologies, including robots and artificial intelligence, has also been noted. Such industry trends are discussed in this paper from a research perspective, including consumer, employee, and organizational strategy perspectives. This study reviews the changes in the food service industry after COVID-19 and the implications that these changes have rendered to academia. The paper concludes with future expectations that would come in the era of COVID-19.

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Are socially responsible firms in the U.S. tourism and hospitality industry better off during COVID-19?

Cited by 45 publications

References 59 publications

Application of Fuzzy Logic to Evaluate the Economic Impact of COVID-19: Case Study of a Project-Oriented Travel Agency

Application of Fuzzy Logic to Evaluate the Economic Impact of COVID-19: Case Study of a Project-Oriented Travel Agency

Impact of COVID-19 on latent emissiveness of residents in China: Based on the X-12-ARIMA additive seasonal adjustment model

Food service industry in the era of COVID-19: trends and research implications

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