Are we all environmental tourists now? The role of biases in social comparison across and within tourists, and their implications

Doran, Rouven; Larsen, Svein

doi:10.1080/09669582.2013.836209

Cited by 21 publications

(25 citation statements)

References 175 publications

(346 reference statements)

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“…A summary of these measures is provided in Table 1. 1 Comparisons between oneself and other tourists were measured using a between-subjects design (for similar procedures, see Doran and Larsen, 2014;. Participants in the present study were grouped into responding either to questions about their personal travel motives, about the travel motives of a typical tourist, about the travel motives of an average tourist, or about what they judge to be good reasons for travelling.…”

Section: Materials and Proceduresmentioning

confidence: 99%

Comparison between own and others’ travel motives: A research note

Doran

Larsen

Wolff

2016

Tourism and Hospitality Research

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This study examines the assumption that tendencies to dissociate oneself from other tourists relate to the desire to position own characteristics (using travel motives as an example) in a positive light. Results suggest that tourists tend to perceive themselves to be different to other tourists (referred as typical or average tourists) concerning most measured travel motives; yet, the direction of perceived differences between oneself and other tourists was not systematically related to levels of desirability associated with each motive. Implications for studying tourist experiences are being discussed whilst methodological limitations of the present study are acknowledged.

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Section: Materials and Proceduresmentioning

confidence: 99%

Comparison between own and others’ travel motives: A research note

Doran

Larsen

Wolff

2016

Tourism and Hospitality Research

Self Cite

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“…Therefore, positive WOM is confi gured as a consumer's possible reaction to a satisfactory consumption experience. A number of studies have empirically found such a relationship between satisfaction and WOM (East, Hammond, & Lomax, 2008).…”

Section: Marketing a Obchodmentioning

confidence: 99%

“…Thus, failed service provisions are viewed as lower quality services, causing potential negative effects on customer satisfaction, future consumption choices, and word-of-mouth communication (WOM) (Morrisson & Huppertz, 2010). Tourists and customers of hotel establishments typically have excessively high standards and expect hotels to achieve such standards, e.g., sustainability (Doran & Larsen, 2014). To minimize the negative effects of previous failures, companies can apply service recovery strategies that are designed to address problems and unsatisfi ed customers to maintain customer loyalty to the company (Miller, Craighead, & Karwan, 2000).…”

Section: Introductionmentioning

confidence: 99%

The effects of perceived satisfaction with service recovery efforts: a study in a hotel setting

Díaz¹,

Gómez²,

Martín‐Consuegra³

et al. 2017

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“…Comparative concerns arise from both individual and situational factors, with the former relating to personality variables such as an actor's competitive disposition, whereby "people have an innate motivation to evaluate their own abilities and opinions" (Doran andLarsen 2014, 1025), and the latter centred on how societal structures affect comparably situated actors (Garcia et al 2013). Situational factors that increase competitiveness may include, for instance, proximity to a standard, such as when a rankings system is in place.…”

Section: Tourism As Social Statusmentioning

confidence: 99%

Tourism as connectedness

Gößling

Cohen

Hibbert

2016

Current Issues in Tourism

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Late modernity in developed nations is characterized by changing social and psychological conditions, including individualization, processes of competition and loneliness. Remaining socially connected is becoming increasingly important. In this situation, travel provides meaning through physical encounters, inclusion in traveller Gemeinschaft based on shared norms, beliefs and interests, and social status in societies increasingly defined by mobilities. As relationships are forged and found in mobility, travel is no longer an option, rather a necessity for sociality, identity construction, affirmation or alteration. Social contexts and the underlying motivations for tourism have changed fundamentally in late modernity: nontourism has become a threat to self-conceptions. By integrating social and psychological perspectives, this paper expands and deepens existing travel and mobilities discussions to advance the understanding of tourism as a mechanism of social connectedness, and points to implications for future tourism research.

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Are we all environmental tourists now? The role of biases in social comparison across and within tourists, and their implications

Cited by 21 publications

References 175 publications

Comparison between own and others’ travel motives: A research note

Comparison between own and others’ travel motives: A research note

The effects of perceived satisfaction with service recovery efforts: a study in a hotel setting

Tourism as connectedness

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