Armed in ARMY: A Case Study of How BTS Fans Successfully Collaborated to #MatchAMillion for Black Lives Matter

Park, So Yeon; Santero, Nicole; Kaneshiro, Blair; Lee, Jin Ha

doi:10.1145/3411764.3445353

Cited by 40 publications

(28 citation statements)

References 40 publications

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“…Here, we follow Jenkins' definition of fans as "individuals who maintain a passionate connection to popular media, assert their identity through their engagement with and mastery over its contents, and experience social affiliation around shared tastes and preferences" (2012). We study the music group BTS' fandom called ARMY, which is one of the largest, most diverse music fandoms today (Lee, 2019;Lee & Nguyen, 2020) known for their active participation in mobilizing to promote social good (Kanozia & Ganghariya, 2021;Park et al, 2021).…”

Section: Discussionmentioning

confidence: 99%

“…The fans in our study shared that they actively engage with a variety of social media. Fans build community identity through shared interest and social support (Park et al, 2021), but they also find themselves constantly confronted and forced to question rumors, media reports, and unverified information. Issues of language translation for global fanbases, algorithmic curation of content that is strategically targeted, and notable false content designed to engage fans' imagination and excitement further complicate their experience with misinformation.…”

Section: Discussionmentioning

confidence: 99%

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Community-based strategies for combating misinformation: Learning from a popular culture fandom

et al. 2022

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Through the lens of one of the fastest-growing international fandoms, this study explores everyday misinformation in the context of networked online environments. Findings show that fans experience a range of misinformation, similar to what we see in other political, health, or crisis contexts. However, the strong sense of community and shared purpose of the group is the basis for effective grassroot efforts and strategies to build collective resilience to misinformation, which offer a model for combating misinformation in ways that move beyond the individual context to incorporate shared community values and tactics.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Community-based strategies for combating misinformation: Learning from a popular culture fandom

et al. 2022

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“…In some cases, these collective actions may even go beyond the initial purpose of the fandom community. Park et al (2021) shows that the BTS fan community on Twitter successfully organized the #MatchAMillion campaign to raise money for the Black Lives Matter movement. Similarly, scholars of the Chinese Internet point out that fan groups on Weibo have served as active participants in online nationalistic activism (Liu, 2019;Shan and Chen, 2021).…”

Section: Online Fandom Communitiesmentioning

confidence: 99%

Let's report our rivals: how Chinese fandoms game content moderation to restrain opposing voices

Zhao¹,

Chen²

2022

Preprint

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While crowdsourcing approaches in content moderation systems increase the governance capacity of social media, they also offer a loophole for malicious users to massively report and restrict disliked content.To fill the knowledge gap about large-scale, bottom-up attempts at restraining online expressions, we focus on a type of public and institutionalized mass reporting: anti-smear (反黑) campaigns within Chinese online fandom communities, where fans coordinate together and collectively report content they perceive as inappropriate.Based on detailed data of more than two hundred anti-smear groups collected from Weibo and interviews with active participants, our paper examines the motives and dynamics of anti-smear campaigns, the coordination strategies used to game the content moderation system, and the diffusion of anti-smear culture among fandom networks. We argue that anti-smear is essentially a practice of information control and reflects an intolerant mindset of social media users towards dissidents.This paper also points out the vulnerability of community-based content moderation systems to be weaponized in a polarized age, which brings great challenges to platform governance.

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“…In terms of social practices on commercial streaming platforms, Spinelli and colleagues conducted focus groups to derive a codebook comprising nine social practices and 24 influences, from which they offer design implications for streaming services [33]. Social media, too, enables users to effortlessly share musical interests and links to the music itself [34], share sentiments about music [35], and connect with artists [36] and other fans [37][38][39]. Since 2020, COVID-19 restrictions have forcibly reshaped the ways in which people consume music together.…”

Section: Social Music Activitiesmentioning

confidence: 99%

User perspectives on critical factors for collaborative playlists

Park,

Kaneshiro

2021

Preprint

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Collaborative playlists (CP) enable listeners to curate music together, translating long-standing social practices around music consumption into the age of streaming. Yet despite their role in connecting people through music, we lack an understanding of factors that are critical to CPs and their enjoyment. To understand what users consider important to CPs and their usage, we investigated aspects that are perceived to be most useful and lacking in today's CP implementations. We conducted a survey to collect open-ended text responses from real-world CP users. Using thematic analysis, we derived the Codebook of Critical CP Factors, which comprises eight aspects. We gained insights into which aspects are particularly useful, and which are absent and desired by current CP users. From these findings we propose design implications to inform further design of CP functionalities and platforms, and highlight potential benefits and challenges related to their adoption in current music services.

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Armed in ARMY: A Case Study of How BTS Fans Successfully Collaborated to #MatchAMillion for Black Lives Matter

Cited by 40 publications

References 40 publications

Community-based strategies for combating misinformation: Learning from a popular culture fandom

Community-based strategies for combating misinformation: Learning from a popular culture fandom

Let's report our rivals: how Chinese fandoms game content moderation to restrain opposing voices

User perspectives on critical factors for collaborative playlists

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