Artificial intelligence and the ongoing need for empathy, compassion and trust in healthcare

Kerasidou, Angeliki

doi:10.2471/blt.19.237198

Cited by 118 publications

(79 citation statements)

References 29 publications

(29 reference statements)

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“…• On the one hand, the prospects of AI in the society domain include: improving healthcare monitoring, enhancing medical diagnoses, increasing the adaptability of education systems, personalizing teaching and learning, and optimizing tasks [151][152][153]. On the other hand, the constraints of AI involve: making biased decisions, making misdiagnoses, having an unstable job market, losing employment, and undermining data privacy and security [154][155][156].…”

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confidence: 99%

The Sustainability of Artificial Intelligence: An Urbanistic Viewpoint from the Lens of Smart and Sustainable Cities

2020

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The popularity and application of artificial intelligence (AI) are increasing rapidly all around the world—where, in simple terms, AI is a technology which mimics the behaviors commonly associated with human intelligence. Today, various AI applications are being used in areas ranging from marketing to banking and finance, from agriculture to healthcare and security, from space exploration to robotics and transport, and from chatbots to artificial creativity and manufacturing. More recently, AI applications have also started to become an integral part of many urban services. Urban artificial intelligences manage the transport systems of cities, run restaurants and shops where every day urbanity is expressed, repair urban infrastructure, and govern multiple urban domains such as traffic, air quality monitoring, garbage collection, and energy. In the age of uncertainty and complexity that is upon us, the increasing adoption of AI is expected to continue, and so its impact on the sustainability of our cities. This viewpoint explores and questions the sustainability of AI from the lens of smart and sustainable cities, and generates insights into emerging urban artificial intelligences and the potential symbiosis between AI and a smart and sustainable urbanism. In terms of methodology, this viewpoint deploys a thorough review of the current status of AI and smart and sustainable cities literature, research, developments, trends, and applications. In so doing, it contributes to existing academic debates in the fields of smart and sustainable cities and AI. In addition, by shedding light on the uptake of AI in cities, the viewpoint seeks to help urban policymakers, planners, and citizens make informed decisions about a sustainable adoption of AI.

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confidence: 99%

The Sustainability of Artificial Intelligence: An Urbanistic Viewpoint from the Lens of Smart and Sustainable Cities

2020

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“…For example, when a user speaks a sad topic or shows a sad expression, it is necessary that the HNR responds with a sentence and bodily behavior related to compassion, comfort, and encouragement. Moreover, it is important that the robot's voice is conveyed with a tone of artificial compassion that matches the response Issues in the Development of Conversation Dialog for Humanoid Nursing Partner Robots… DOI: http://dx.doi.org/10.5772/intechopen.99062 sentence, and accurately delivers the humanoid robot's intention to the user [13,14]. The humanoid robot's response matching the user's emotions may contribute to an expression of artificial sympathy and thereby enhancing empathic expressions for the user.…”

Section: Required Conversation Functions For Humanoid Nursing Partner Robotsmentioning

confidence: 99%

Issues in the Development of Conversation Dialog for Humanoid Nursing Partner Robots in Long-Term Care

Tanioka¹,

Betriana²,

Tanioka³

et al. 2021

Information Systems - Intelligent Information Processing Systems, Natural Language Processing, Affective Computing and Artifici

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The purpose of this chapter is to explore the issues of development of conversational dialog of robots for nursing, especially for long-term care, and to forecast humanoid nursing partner robots (HNRs) introduced into clinical practice. In order to satisfy the required performance of HNRs, it is important that anthropomorphic robots act with high-quality conversational dialogic functions. As for its hardware, by allowing independent range of action and degree of freedom, the burden of quality exerted in human-robot communication is reduced, thereby unburdening nurses and professional caregivers. Furthermore, it is critical to develop a friendlier type of robot by equipping it with non-verbal emotive expressions that older people can perceive. If these functions are conjoined, anthropomorphic intelligent robots will serve as possible instructors, particularly for rehabilitation and recreation activities of older people. In this way, more than ever before, the HNRs will play an active role in healthcare and in the welfare fields.

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“…Empathy is a behavioural competency required of healthcare providers and is included in the Canadian National Competency Profile for Medical Radiation Technologists [7][8][9] . This competency is essential to patient-centered care, and crucial to the development of therapeutic relationships between carers (healthcare providers, healthcare students, and informal caregivers such as "parents, spouses, friends, family, clergy, social workers and fellow patients") [10] , and care recipients [8,[11][12][13][14] . A carer's motivation to care has been described as "based in and sustained by our human capacity for empathy with others" [2,15] .…”

Section: Introductionmentioning

confidence: 99%

Virtual Reality as a Tool for Eliciting Empathetic Behaviour in Carers: An Integrative Review

Brydon

Kimber

Sponagle

et al. 2021

Journal of Medical Imaging and Radiation Sciences

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Artificial intelligence and the ongoing need for empathy, compassion and trust in healthcare

Cited by 118 publications

References 29 publications

The Sustainability of Artificial Intelligence: An Urbanistic Viewpoint from the Lens of Smart and Sustainable Cities

The Sustainability of Artificial Intelligence: An Urbanistic Viewpoint from the Lens of Smart and Sustainable Cities

Issues in the Development of Conversation Dialog for Humanoid Nursing Partner Robots in Long-Term Care

Virtual Reality as a Tool for Eliciting Empathetic Behaviour in Carers: An Integrative Review

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