Artificial intelligence and the real world

Jenkins, Anne

doi:10.1016/s0016-3287(03)00029-6

Cited by 8 publications

(4 citation statements)

References 2 publications

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“…RAIA will take over mundane tasks, allowing professionals to cater to clients' needs and devise novel, creative solutions (Plastino and Purdy 2018). A recent study by Davenport and Ronanki (2018) shows that robotic processes may not necessarily lead to job loss and that the main aim of RAIA is not the replacement of managerial employees nor is it the result. Therefore, as technology improves, RAIA projects will cost people their jobs on a smaller scale than expected (Davenport and Ronanki 2018).…”

Section: Raia and Job Insecuritymentioning

confidence: 99%

“…A recent study by Davenport and Ronanki (2018) shows that robotic processes may not necessarily lead to job loss and that the main aim of RAIA is not the replacement of managerial employees nor is it the result. Therefore, as technology improves, RAIA projects will cost people their jobs on a smaller scale than expected (Davenport and Ronanki 2018). Knowledge workers, for example, employees in research and development, do not feel threatened by RAIA, as they feel the technology cannot perform creative or emotional tasks (Ili and Lichtenthaler 2017) but may create new jobs.…”

Section: Raia and Job Insecuritymentioning

confidence: 99%

“…Knowledge workers, for example, employees in research and development, do not feel threatened by RAIA, as they feel the technology cannot perform creative or emotional tasks (Ili and Lichtenthaler 2017) but may create new jobs. On the other hand, leaders in industries such as retail, insurance, and machinery fear the loss of their jobs with the introduction of RAIA (Agrawal et al 2017;Davenport and Ronanki 2018;Ivanov 2017). While the elimination of jobs is a major consequence of RAIA implementation (Frank et al 2017), with the low-skilled workforce becoming unemployed (Hirst 2014), organizations like the Organization for Economic Co-operation and Development (OECD), the World Economic Forum and McKinsey suggest minimum job loss if the creation of new jobs is also considered (Lichtenthaler 2018).…”

Section: Raia and Job Insecuritymentioning

confidence: 99%

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Employees’ Perceptions of the Implementation of Robotics, Artificial Intelligence, and Automation (RAIA) on Job Satisfaction, Job Security, and Employability

Bhargava

Bester

Bolton

2020

J. technol. behav. sci.

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The study aimed at qualitatively exploring working adult's perceptions of the implementation of robotics, artificial intelligence (AI), and automation (RAIA) on their job security, job satisfaction, and employability. By means of a cross-sectional and exploratory design, the researchers conducted 21 semi-structured interviews with a diverse sample. The heterogeneous sample came from numerous industries for instance consulting, accounting and finance, and hospitality and varied seniority levels. The thematic analysis led to the emergence of five high-level themes and several sub-themes. The findings indicate that (a) "human touch" and "soft skills" remain irreplaceable and cannot be replicated by RAIA, (b) employees need to perceive RAIA as an opportunity and not a threat, (c) employees might experience a job satisfaction dilemma, and (d) organizations have to be well prepared pre-and post-industrial change. The findings could be used by industrial and organizational psychologists, human resource practitioners, and strategic information technology decision-makers when managing RAIA-related technological changes in organizations. Employees' suggestions and perceptions could be considered to mitigate the consequences of technological changes in organizations. Both employees and employers need to change their perspective toward RAIA technology, work with a flexible, open mind, and embrace the potential impact of RAIA advancements on job roles and responsibilities. Employees will have to follow a path of continuous learning and keep up with technology.

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Section: Raia and Job Insecuritymentioning

confidence: 99%

Section: Raia and Job Insecuritymentioning

confidence: 99%

Section: Raia and Job Insecuritymentioning

confidence: 99%

See 1 more Smart Citation

Employees’ Perceptions of the Implementation of Robotics, Artificial Intelligence, and Automation (RAIA) on Job Satisfaction, Job Security, and Employability

Bhargava

Bester

Bolton

2020

J. technol. behav. sci.

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“…At lower level, repetitive tasks such as of production line (Javelosa & Houser, 2017), line cook (Robinson, 2017), material measuring and sorting, and data scanning and recording are easily replaced by advanced technologies. At higher degree, digitalization, advanced robotics, and smart algorithm are penetrating into complex tasks such as data analysis and interpretation (Davenport & Ronanki, 2017), health diagnostics and operational technologies (Kalis, Collier, & Fu, 2018), decision making ("Algorithm Appointed Board Director," 2014), and even handle law cases (Jesus, 2016).…”

Section: Fourth Industrial Revolution: People Are To Work Wisermentioning

confidence: 99%

Evoking Work Motivation in Industry 4.0

Kian

Rajah

2019

Sage Open

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Many scholars are commenting the impossibility of high technologies to replace human at work. To motivate people to cope with variety of organizational and work changes in the dawn of forth industrial revolution, the science of motivation remains the key to answers. As the dissimilar of current industrial context and work content are leaving doubts on empirical findings collected in earlier industrial landscape, this article was written for two purposes: first is to synthesis development of behavioral science in the four stages of industrial revolution, while the second is to suggest future researches on work motivation in current industrial context. It is hopes that this article will enlighten researchers to conduct more empirical studies on work behaviors in this new industrial landscape.

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Sustainable Marketing: Collaborating with and Cloning Consumer 3.0

Honea

2010

Wiley International Encyclopedia of Marketing

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The degree to which the digital networked environment connects and aggregates individuals has forced the crowd into the marketing equation. The crowd is made up of consumers who both consume and produce (prosumers) and to appropriately integrate them into the marketing process requires a shift in the marketing paradigm. Envisioning integrated marketing communication and brand building as the creation of a marketing ecosystem, where consumer intelligence and production sustains the organization and at the same time supports the prosumers to optimize their consumption decisions, will require a sustainable marketing model. Sustainable marketing develops long‐term mutually satisfying relationships and co‐prosperity for all stakeholders by collaborating with the audience on the marketing process. Sustainable marketers will have to develop broader perspectives of and deeper insights into prosumers' processing, reactions, and underlying preferences. They will have to build partnership with prosumers to construct relevant marketing narratives and product offerings, inviting all facets of a prosumer's different personas to participate in the development of that narrative. As individuals chronicle their activities, interests, and actions across the digitally connected universe, ideal material for research, communication, and promotion is offered up freely to marketers by consumers. Developing profiles or consumer clones from such data may offer insights into behavior and choice that consumers could not share, even if they were motivated to do so. To be sustainable, marketers must simply help consumers organize this information in a meaningful manner – assisting consumers in the level, timing, and composition of demand in a way that will help the individual improve consumption behavior as opposed to simply delivering on objectives of the firm. Thus, key aspects of integrated marketing communication will be the re‐education of the consumers about themselves and support for consumers to make best consumption decisions, even if this requires restructuring firm goals.

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Artificial intelligence and the real world

Cited by 8 publications

References 2 publications

Employees’ Perceptions of the Implementation of Robotics, Artificial Intelligence, and Automation (RAIA) on Job Satisfaction, Job Security, and Employability

Employees’ Perceptions of the Implementation of Robotics, Artificial Intelligence, and Automation (RAIA) on Job Satisfaction, Job Security, and Employability

Evoking Work Motivation in Industry 4.0

Sustainable Marketing: Collaborating with and Cloning Consumer 3.0

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