2004
DOI: 10.1057/palgrave.dbm.3240233
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Artificial neural networks, classification trees and regression: Which method for which customer base?

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Cited by 22 publications
(14 citation statements)
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“…Research that has been conducted on the efficacy of RFM generally focuses on proprietary or judgmental models of RFM (e.g., Levin and Zavari, 2001;Magidson, 1988) and not on empirically based RFM models. More recently, research has moved away from RFM and has focused instead on newer, more sophisticated approaches to data-mining (c.f., Deichmann et al, 2002;Linder et al, 2004). The current study evaluates one popular, empirically based (as opposed to judgmental) approach to RFM.…”
Section: Introductionmentioning
confidence: 98%
“…Research that has been conducted on the efficacy of RFM generally focuses on proprietary or judgmental models of RFM (e.g., Levin and Zavari, 2001;Magidson, 1988) and not on empirically based RFM models. More recently, research has moved away from RFM and has focused instead on newer, more sophisticated approaches to data-mining (c.f., Deichmann et al, 2002;Linder et al, 2004). The current study evaluates one popular, empirically based (as opposed to judgmental) approach to RFM.…”
Section: Introductionmentioning
confidence: 98%
“…Compared to MLR the ANN approach did slightly worse, which could be due to a non-optimal feature selection. (For a more general comparison between MLR and ANN please refer elsewhere) [16,17]. Further aspects not yet considered are data cleaning, missing data, and the effect of incomplete data on MLR and ANN.…”
Section: Resultsmentioning
confidence: 99%
“…can be found in the works of e.g. Khemakhem and Boujelbènea (2015), Karaa and Krichene (2012), Huang et al (2004), Oreski et al (2012), Ogwueleka et al (2015), Linder et al (2004) …”
Section: Literature Reviewmentioning
confidence: 99%