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The widespread environmental change has forced many organizations to change and rethink their business and competitive strategies, particularly cost management system, in order to achieve the competitive edge in the marketplace. Successful organizations are those that are able to improve quality, lower costs and efficiency of operations and eliminate products and services that incur losses. This explains why some organizations are successful while others fail. An organization costing system is a system that helps the management with the strategy planning while the system plays an important role in providing accurate cost information about the products and customers. In other words, the costing management system is important to provide timely and quality information to help managers in their decision making process. To achieve this, many organizations shift their focus from conventional or traditional costing system to an increasingly popular cost methodology system that is Activity-Based Costing (ABC). This system simply collects cost in functional activity cost pools and then applies costs to products/services using individual cost drivers (Brignall, 1997). Initially when this system was introduced, it was only popular among the manufacturing context; however, now it also pulls attention of the service sectors. Kock (1995) noted that it is now more important than ever to have access good information in decision-making in the management of service firms. A number of research and studies reveal how the ABC system in the service sectors has effectively kept the operational cost at marginal level and still be able to provide better customer service at the same time. Thus, this case study analyses how an ABC costing system that improves operations and to better meet the needs of University customers in a more cost -effective manner.Keywords: Conventional Costing System, Activity -Based Costing, Quality of Information Contemporary Management Research 76INTRODUCTION A country's economy in large depends on industries particularly service sectors such as insurance company, financial institutions, health service, transportation. As more corporate sectors venturing into service industries create competition, they are required to provide a quality customer service at reasonable cost. A number of service firms have gone into bankruptcy as a result of poor control over escalating overhead cost. Thus, the survival of a firm in service industry is largely depending on the availability of timely and quality information for decision-making and the ability to keep the operation cost at marginal level.Consequently, cost and management accounting concepts and techniques are not only used in manufacturing sectors but also in service sectors to provide cost information for decision-making. A study by Horngren (1995) found that the focus of cost management should be on decisions and the various cost management techniques, systems and measurements that spur and help managers to make wiser economic decisions. Of the many availa...
The widespread environmental change has forced many organizations to change and rethink their business and competitive strategies, particularly cost management system, in order to achieve the competitive edge in the marketplace. Successful organizations are those that are able to improve quality, lower costs and efficiency of operations and eliminate products and services that incur losses. This explains why some organizations are successful while others fail. An organization costing system is a system that helps the management with the strategy planning while the system plays an important role in providing accurate cost information about the products and customers. In other words, the costing management system is important to provide timely and quality information to help managers in their decision making process. To achieve this, many organizations shift their focus from conventional or traditional costing system to an increasingly popular cost methodology system that is Activity-Based Costing (ABC). This system simply collects cost in functional activity cost pools and then applies costs to products/services using individual cost drivers (Brignall, 1997). Initially when this system was introduced, it was only popular among the manufacturing context; however, now it also pulls attention of the service sectors. Kock (1995) noted that it is now more important than ever to have access good information in decision-making in the management of service firms. A number of research and studies reveal how the ABC system in the service sectors has effectively kept the operational cost at marginal level and still be able to provide better customer service at the same time. Thus, this case study analyses how an ABC costing system that improves operations and to better meet the needs of University customers in a more cost -effective manner.Keywords: Conventional Costing System, Activity -Based Costing, Quality of Information Contemporary Management Research 76INTRODUCTION A country's economy in large depends on industries particularly service sectors such as insurance company, financial institutions, health service, transportation. As more corporate sectors venturing into service industries create competition, they are required to provide a quality customer service at reasonable cost. A number of service firms have gone into bankruptcy as a result of poor control over escalating overhead cost. Thus, the survival of a firm in service industry is largely depending on the availability of timely and quality information for decision-making and the ability to keep the operation cost at marginal level.Consequently, cost and management accounting concepts and techniques are not only used in manufacturing sectors but also in service sectors to provide cost information for decision-making. A study by Horngren (1995) found that the focus of cost management should be on decisions and the various cost management techniques, systems and measurements that spur and help managers to make wiser economic decisions. Of the many availa...
One outcome of the globalization process is the growing influence and dominance of American popular culture. The speed with which American music, films, and goods have flooded the markets worldwide is remarkably high, thanks to the advancement of telecommunication technologies and the Internet. Increased cultural transfer or, more precisely, internationalization of American culture has posed both fear and fascination to other cultures. How do people in the academia respond to this conundrum of cross-cultural contacts? What do we teach when we teach popular culture? What viable research in American popular culture is encouraged so as to result in impartially beneficial impacts for society at large? This paper is to argue that one can become an avid learner or critic of a certain culture when s/he finds meaningful connections between that culture and life itself. The teaching of American popular culture in the English Department, for instance, has to be locally contextualized, learner-participant oriented, and socially self-actualized. In this way, American Studies outside the U. S. may in turn become less centralized as the interchange of cross-cultural understanding takes place concurrently.
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