Ascendants That Influence the Adoption of E-government Services among Citizen of Pakistan

Hammad, Ali; Ahmad, Intikhab; Sikander, Syed Muhammad; Reyad, Amjad Hossain; Kazmi, Syed Mazahir

doi:10.5296/ber.v9i2.14756

Cited by 4 publications

(4 citation statements)

References 33 publications

(39 reference statements)

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“…Our results have indicated that PE, effort expectancy, and social influence do not have a positive impact on the attitude. These findings are a departure and different from studies that demonstrated that PE and effort expectancy are both significant predictors of the attitudes toward the adoption of egovernment services (Dwivedi et al, 2017;Hammad et al, 2019). Although our findings are inconsistent with the findings of Verkijika & De Wet, 2018 that PE predicts attitude, it is, however, consistent with the same study that showed that effort expectancy does do not predict the attitudes toward the adoption of egovern ment services.…”

Section: Discussioncontrasting

confidence: 99%

E-Government Services Adoption: An Extension of the Unified Model of Electronic Government Adoption

2020

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This study proposed and validated an extension of the unified model of electronic government adoption (UMEGA). The data analysis was conducted with a structural equation modeling technique using Smart PLS 3.0. The results have demonstrated contrary to expectations that performance expectancy, effort expectancy, and social influence do not predict the attitude toward the use of e-government services. Facilitating conditions, however, were found to significantly determine both the behavioral intention to use and effort expectancy of e-government services. Also, perceived service quality and trust in government were found to positively predict, respectively, the intention to use and recommend the adoption of e-government services. The implications of these and other result findings of this study are thoroughly interrogated.

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Section: Discussioncontrasting

confidence: 99%

E-Government Services Adoption: An Extension of the Unified Model of Electronic Government Adoption

2020

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“…Considering the other models utilized in e-Government acceptance and use other than UTAUT, it is seen that, generally, Technology Acceptance Model-TAM is preferred (Çabuk et al, 2017; Lin et al, 2011; Mensah et al, 2017, 2018), and in some studies, TAM and Diffusion of Innovation–DOI’nin (Carter & Bélanger, 2005) or TAM and Theory of Planned Behavior–TPB’nin (Hammad et al, 2019) are unified and used. However, in some studies, on the other hand, it is seen that only Social Cognitive Theory-SCT (Zhao et al, 2019), Theory of Planned Behavior-TPB (Azamela et al, 2022) or Unified Model of Electronic Government Adoption–UMEGA, which is an extension of Unified Theory of Acceptance and Use of Technology-UTAUT (Mensah et al, 2020; Verkijika & De Wet, 2018) is preferred.…”

Section: Conceptual Backgroundmentioning

confidence: 99%

“…The factors necessary for the success of e-Government are development, management, institutional structure, technical infrastructure, human infrastructure and e-Government portal (S. Demir, 2019;Naralan, 2010;Y€ ur€ uk & O ¨ztas x, 2017). There are many studies in the literature to determine the acceptance and use of the e-Government system (Azamela et al, 2022;Bhuasiri et al, 2016;Carter & Be´langer, 2005;Hammad et al, 2019;Khasawneh et al, 2013;Kurfalı et al, 2017;Lallmahomed et al, 2017;Lin et al, 2011;Lu & Nguyen, 2016;Mensah et al, 2017Mensah et al, , 2018Mensah et al, , 2020Verkijika & De Wet, 2018;Zhao et al, 2019). In addition, considering the unique structure and cultural elements of each country, it is thought that every study made in this direction will contribute to the literature.…”

Section: Introductionmentioning

confidence: 99%

An Empirical Research on the Determination of Effective Factors in E-Government Acceptance and Use: Northern Cyprus Case

Zorali,

Kanipek

2023

Sage Open

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With the e-Government, the state-stakeholder relationship has gained a different dimension. This opened the door for public services that are participatory, affordable, transparent, efficient, quick, and flexible. The factors that affect the adoption and utilization of e-Government projects, which are implemented at significant expense, must be identified. Differences in acceptance and use of e-Government projects depend on country factors. Thus, this study aims to determine the factors affecting the acceptance and use of the Northern Cyprus E-Government Project by survey method. The study has a distinctive quality because there hasn’t been a thorough investigation in this area in Northern Cyprus. In addition, the data obtained at the end of the study will contribute to the literature on e-government applications and use in developing countries. The study was based on UTAUT and LISREL and SPSS package programs were used for data analysis. Structural equation models were used to analyze the findings in the study. The findings showed that every component had a positive impact on the participants’ intention to utilize. The major factors were found to be performance expectancy, effort expectancy, and trust in the Internet.

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“…The developing countries attempted to follow developed countries in their strategies and best practices regarding e-government implementation, but without local considerations; however, it ultimately resulted in massive IT/IS failures (Goldfinch, 2007;Heeks, 2006;Seetharaman, 2017;Pedersen, 2018;March;Hassan and Lee, 2019;Zahid and Haji Din, 2019;Hammad et al, 2019). The adoption of ICT and its use in the government sector faced different challenges mentioned in past research studies (Shah et al, 2011;Evans et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

Challenges of e-government implementation in health sector: a step toward validating a conceptual framework

Khan¹,

Mahmood²,

Bokhari³

et al. 2021

DPRG

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Purpose The importance of e-government projects has been realized in the developed as well as in the developing countries of the world. The successful implementation of e-government projects is a challenging task. Public sector organizations are facing different sorts of challenges while executing e-government initiatives. The purpose of this paper is to explore issues/challenges related to e-government project implementation. Design/methodology/approach A systematic literature review (SLR) was conducted to understand the challenges of the e-government project, as mentioned in past research. The findings of this SLR helped in developing a proposed framework for e-government challenges. The proposed framework encompasses challenges and issues related to four main aspects such as technological, organizational, project management and enabling environment. These aspects need to be further explained for their remedial measures. For this purpose, an exploratory case study was conducted. The unit of analysis was one of the e-government projects of the ministry of IT. The interviews of the senior and middle management involved in the implementation of this project were conducted and transcribed. Findings The case study findings endorse a framework proposed. The findings of this research reflect the importance of creating a shared vision, adequate funding and good project management practices as an essential aspect of e-government implementation. Further, the importance of user-related issues such as involvement, capacity building and technical skills was also found critical in successfully executing and sustaining such initiatives in the organization. Further study findings provide necessary guidance for the senior management, which may help to develop effective strategies for the e-government projects in the organization. Originality/value The current study focused on developing a better understanding of the challenges commonly faced by organizations during e-government adoption and implementation related to organizational, project management, enabling environment and technological aspects.

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Ascendants That Influence the Adoption of E-government Services among Citizen of Pakistan

Cited by 4 publications

References 33 publications

E-Government Services Adoption: An Extension of the Unified Model of Electronic Government Adoption

E-Government Services Adoption: An Extension of the Unified Model of Electronic Government Adoption

An Empirical Research on the Determination of Effective Factors in E-Government Acceptance and Use: Northern Cyprus Case

Challenges of e-government implementation in health sector: a step toward validating a conceptual framework

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