Asian multiculturalism in communication: Impact of culture in the practice of public relations in Singapore

Yeo, Su Lin; Pang, Augustine

doi:10.1016/j.pubrev.2016.10.014

Cited by 26 publications

(24 citation statements)

References 18 publications

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“…In a collectivist society with pervasive cultural differences, such as Singapore, culture has a direct influence on communication [ 63 ]. Topics such as death, end of life, and sickness are not explicitly or frequently discussed; thus, it is important to maintain sensitivity towards such topics when discussed.…”

Section: Discussionmentioning

confidence: 99%

Exploring Differential Perceptions and Barriers to Advance Care Planning in Dementia among Asian Patient–Caregiver Dyads—A Mixed-Methods Study

Ali

Anthony

Lim

et al. 2021

IJERPH

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A parallel mixed-methods study on 20 patient–caregiver dyads in an Asian population was conducted to explore the differential perceptions and barriers to ACP in dementia. We recruited English-speaking patients with mild dementia and their caregivers. A trained ACP facilitator conducted ACP counseling. Patient–caregiver dyads completed pre–post surveys and participated in post-counseling qualitative interviews. We used mixed-methods analysis to corroborate the quantitative and qualitative data. Differential perceptions of ACP were reported among dyads, with caregivers less inclined for further ACP discussions. Post-ACP counseling, caregivers were significantly more likely to acknowledge barriers to ACP discussions than patients (57.9% versus 10.5%, p = 0.005). Thematic analysis of the interview transcripts revealed four themes around barriers to ACP: patient-related factors (transference of decision making, poor cognition and lack of understanding, and dis-inclination to plan for the future), caregiver-related factors (perceived negative impact on the patient, caregiver discomfort, and confidence in congruent decision making), socio-cultural factors (taboos, superstitions, and religious beliefs), and the inappropriate timing of discussions. In a collectivist Asian culture, socio-cultural factors pose important barriers, and a family-centric approach to initiation of ACP may be the first step towards engagement in the ACP process. For ACP in dementia to be effective for patients and caregivers, these discussions should be culturally tailored and address patient, caregiver, socio-cultural, and timing barriers.

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Section: Discussionmentioning

confidence: 99%

Exploring Differential Perceptions and Barriers to Advance Care Planning in Dementia among Asian Patient–Caregiver Dyads—A Mixed-Methods Study

Ali

Anthony

Lim

et al. 2021

IJERPH

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“…Such couple-based coping strategies helped spouses to jointly maintain a bond with their deceased child and integrate memories of their deceased child into their present and onwards relationship with their spouse. One interpretation of this finding is that with Singapore being a cosmopolitan city that embodies Western modernity while retaining its Asian values,34 there is an overlap between Western and traditional Asian communication styles in coping with loss. The unique ways in which this manifested itself can be seen in our study, although further research is needed to provide insight into the processes which influence such communication practices of grieving parents.…”

Section: Discussionmentioning

confidence: 99%

Thematic analysis of spousal interaction patterns among Asian parents of children with chronic life-threatening illness

Dutta

Tan-Ho

et al. 2019

BMJ Open

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ObjectiveThis is the first known study which examines the evolutionary nature of spousal interaction patterns among Asian parents of children with chronic life-threatening illness, from the time of providing care to their child through bereavement. This study is informed by earlier findings that when a child is diagnosed with a chronic life-threatening illness, parents are faced with multiple stressors, leaving them with little time to invest in their spousal relationship.Participants and settingA constructivist-phenomenological research paradigm was adopted and meaning-oriented interviews were conducted with 20 parental units (i.e., 6 couples, 12 lone mothers and 2 lone fathers) of Chinese, Malay and Indian ethnicities who lost their child to chronic life-threatening illness in Singapore.ResultsQualitative thematic analysis of the data revealed four themes, which describe the evolutionary nature of spousal interaction patterns among Asian parents of children with chronic life-threatening illness, from caregiving through bereavement. Findings reveal participants’ tendency to concentrate on pragmatic, solution-focused communication during the period of caregiving (pragmatic interaction), avoid discussion about their emotional pain as a means of protecting their spouse (partner-oriented self-regulation), respect and acknowledge their spouse’s personal coping strategies (empathic responding) and show greater appreciation and emotional expression within the spousal relationship after their child’s death (affective appreciation).ConclusionEngaging in pragmatic discussions, deferring emotion-focused and potentially distressing conversations, and acknowledging their spouse’s need for personal space are important coping strategies for Asian couples facing their child’s chronic life-threatening illness and in the immediate aftermath of his/her death. Bereaved couples who have processed their grief individually feel ready to share their reflections with their spouse, deriving meaning and greater relational closeness through such disclosure. These findings are discussed from a cultural lens, with recommendations for healthcare professionals working with Asian parents of children with chronic life-threatening illness.

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“…Researchers have thus maintained that it is only when organizations understand the processes of emotionally-charged responses from stakeholders’ perspective can communication practitioners assist in crafting appropriate corporate messages aimed at reducing the reputational damage sustained by the organization (Fediuk, Coombs, & Botero, 2010). The ability to comprehend stakeholders’ behaviors driven by their response rationale is hence a foremost concern for public relations managers practicing in today’s highly globalized business environments (Yeo & Pang, 2017). Stakeholders’ reactions, after all, can either aid or impede an organization’s recovery from a crisis (McDonald, Sparks, & Glendon, 2010).…”

Section: Introductionmentioning

confidence: 99%

Impact of Moral Ethics on Consumers’ Boycott Intentions: A Cross-Cultural Study of Crisis Perceptions and Responses in the United States, South Korea, and Singapore

Shim

Cho

Kim

et al. 2018

Communication Research

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This study investigates the effects of individuals' ethics on perceptions and responses to a company's crisis,Drawing on Moral Foundations Theory, it empirically tests a theoretical model of crisis attribution and emotional reaction with two antecedents (i.e., individualizing moral and binding moral) on three outcomes (i.e., crisis attribution, emotions, and boycott intentions), using more than 4000 samples from four culturally-diverse countries-the U.S., South Korea, Malaysia and Singapore. The study finds that individualizing and binding moral foundations have significant effects on attribution, emotional reaction, and behavioral intentions related to corporate irresponsibility, but that their effects are distinct and vary across countries. Individualizing moral foundations lead to boycott intentions through their positive direct effects and indirect effects via blame attribution and emotional reactions. However, the effects of binding moral foundations is multifaceted. They directly inhibit boycott intentions while invoking boycott intentions through their positive indirect effects via attribution and emotion.

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Asian multiculturalism in communication: Impact of culture in the practice of public relations in Singapore

Cited by 26 publications

References 18 publications

Exploring Differential Perceptions and Barriers to Advance Care Planning in Dementia among Asian Patient–Caregiver Dyads—A Mixed-Methods Study

Exploring Differential Perceptions and Barriers to Advance Care Planning in Dementia among Asian Patient–Caregiver Dyads—A Mixed-Methods Study

Thematic analysis of spousal interaction patterns among Asian parents of children with chronic life-threatening illness

Impact of Moral Ethics on Consumers’ Boycott Intentions: A Cross-Cultural Study of Crisis Perceptions and Responses in the United States, South Korea, and Singapore

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