“…This has been in recognition of the ageing and frail hospital population (Bagshaw et al, 2014;Joosten, Demuynck, Detroyer, & Milisen, 2014), known challenges associated with opening food and beverage packaging and self-feeding in hospital (Bell et al, 2013;Tsang, 2008), and staffs' limited time and resources (Eide, Halvorsen, & Almendingen, 2015;Ross, Mudge, Young, & Banks, 2011). Studies have shown that 31%-52.5% of patients need assistance at mealtimes (Palmer & Huxtable, 2015;Westergren, Karlsson, Andersson, Ohlsson, & Hallberg, 2001;Young et al, 2016). Mealtime assistance programmes aim to improve patients' access to and consumption of meals in hospital by enlisting trained or untrained staff, volunteers and visitors to help patients at mealtimes.…”