2016
DOI: 10.1080/13675567.2016.1226789
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Assessing efficiency and innovation in the 3PL industry: an empirical analysis

Abstract: The Third-party Logistics (3PL) industry is facing both important growth\ud rates and increasing competitive pressure. 3PL providers are required to\ud continuously sustain a more and more competitive cost structure (i.e.\ud efficiency) and develop capabilities to improve their services (i.e.\ud innovation); hence, the evaluation of these key success factors is\ud considered a key issue. This paper develops a quantitative analysis of 71\ud Italian 3PL providers by using Data Envelopment Analysis to jointly\ud … Show more

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Cited by 46 publications
(46 citation statements)
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“…Through such a logic, 17 methods were retained. For instance, quantitative methods such as data envelopment analysis that has been widely proposed to perform efficiency analysis in a variety of contexts (e.g., [26,27]), were excluded as their scope is to provide summarising indicators. Note that traditional cost accounting methods are not included in the analysis, as they have a strong departmental orientation and most of the material costs are direct costs (and therefore, assigned directly to products).…”
Section: Research Backgroundmentioning
confidence: 99%
“…Through such a logic, 17 methods were retained. For instance, quantitative methods such as data envelopment analysis that has been widely proposed to perform efficiency analysis in a variety of contexts (e.g., [26,27]), were excluded as their scope is to provide summarising indicators. Note that traditional cost accounting methods are not included in the analysis, as they have a strong departmental orientation and most of the material costs are direct costs (and therefore, assigned directly to products).…”
Section: Research Backgroundmentioning
confidence: 99%
“…Several key success factors proposed in the literature related the LSPs to evaluate performance (Marchet et al 2017). Investments in IT systems would enhance logistics performance (Devaraj and Kohli 2000;Lim and Palvia 2001;Bardhan, Mithas, and Lin 2007;Pinna, Carrus, and Pettinao 2010;Sinkovics et al 2011;Evangelista et al 2012;Ghobakhloo and Hong 2014;Karagöz and Akgün 2015;Wong, Soh, and Goh 2016).…”
Section: Literature Reviewmentioning
confidence: 99%
“…A more advanced role for LSPs has been created by the connectivity and communication requirements of leading supply chains. The literature shows that the logistics services industry is an increasingly important topic for researchers (Panayides 2004;Sohail, Austin, and Rushdi 2004;Maloni and Carter 2006;Yeung et al 2006;Selviaridis and Spring 2007;Trentin 2011;Marchet et al 2017;Mehmann and Teuteberg 2016). The most frequent references to the topic since the 1990s are mostly American and British, but researchers from North European countries such as Sweden and Norway have also been publishing their scientific findings related to the sector since the turn of millennium (Murphy and Daley 2001;Hertz and Alfredsson 2003;Markides and Holweg 2006;Lukassen and Wallenburg 2010;Huemer 2012).…”
Section: Introductionmentioning
confidence: 99%
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“…Pang et al [48] applied a DEA-SBM model and the Theil index approach to analyze the agricultural eco-efficiency development level and spatial patterns in current-day China. Marchet et al [49] applied data envelopment analysis to evaluate the efficiency and innovation in the third party logistics industry.…”
Section: Proposed Data Envelopment Analysis Methodsmentioning
confidence: 99%