Assessing Knowledge Management System User Acceptance with the Technology Acceptance Model

Money, William H.; Turner, Arch

doi:10.4018/9781599049335.ch137

Cited by 13 publications

(24 citation statements)

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“…Money and Turner, conduct study using TAM to investigate the applicability of Davis's TAM to user acceptance of KMS in modern organizational environment [13]. Money and Turner found that TAM provides preliminary evidence to serve as foundation for KMS acceptance research.…”

Section: Adapting Tam For Knowledge Sharingmentioning

confidence: 99%

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Perceived benefit of knowledge sharing: Adapting TAM model

Assegaff

Hussin

Dahlan

2011

2011 International Conference on Research and Innovation in Information Systems

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Most companies realize the knowledge sharing will give value to the organization. In ensuring knowledge sharing activities more reliable, effective and efficient, many companies have developed Knowledge Management System (KMS) as their knowledge sharing initiatives. Knowledge Management System would not make any different in term of advantages of knowledge sharing if individuals refuse in sharing their knowledge. Understanding individual characteristic in knowledge sharing through Knowledge Management System is crucial. In this paper, authors propose a comprehensive antecedent of Knowledge Management System acceptance by extending Technology Acceptance Model (TAM) and called it as perceived benefit of knowledge sharing. Previous TAM for KMS acceptance is lack of knowledge contributor perspective in term of knowledge sharing advantages. They just look for knowledge seeker perspective. In this study we will fill this gap and propose both perspective of knowledge workers as contributor and knowledge seeker. Furthermore, we incorporate how trust, shared vision, organization and socialcultural factors influence KMS Acceptance. Knowledge Sharing; Knowledge Management; Knowledge Management System; Technology AcceptanceI.

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Section: Adapting Tam For Knowledge Sharingmentioning

confidence: 99%

“…Most of researchers agree that KMS acceptance is one of important aspect in KMS success [8,11,13] Figure 3 describes KMS acceptance as one of the contributor to KMS success.…”

Section: Deriving Kms Acceptance Elementsmentioning

confidence: 99%

Perceived benefit of knowledge sharing: Adapting TAM model

Assegaff

Hussin

Dahlan

2011

2011 International Conference on Research and Innovation in Information Systems

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“…It has been applied to microcomputer technologies [36,38,52,53] and other technologies [12,21,43,91]. And it has been used in Western cultures [2,37,63] and others [33,51,87]. www [90][91][92][93][94][95][96][97][98][99][100][101][102][103] The aim of our study was to examine the convergence or divergence of TAM relationships across different settings to make better claims on and give an objective picture of results of research using TAM in recent years.…”

Section: Introductionmentioning

confidence: 99%

A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects

Schepers

Wetzels

2007

Information & Management

1,229

681

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“…As for the KMS success measure, existing research findings agree that fit profiles can be used as a proxy for success. Rather than having success measure related to the number of KMS visits or number of documents stored in a KMS, researchers (Jennex, ; Money & Turner, ) agree that it is the quality of the information received in a particular situation that is important. Fit profiles therefore indicate fitting a combination of knowledge needs and available knowledge results in a good KMS.…”

Section: The Kms Model Constructionmentioning

confidence: 99%

Contextualizing organizational interventions of knowledge management systems: A design science perspective

Baloh

Desouza

Hackney³

2012

Acta Anaesthesiol Scand

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We address how individuals' (workers) knowledge needs influence the design of knowledge management systems (KMS), enabling knowledge creation and utilization. It is evident that KMS technologies and activities are indiscriminately deployed in most organizationswith little regard to the actual context of their adoption. Moreover, it is apparent that the extant literature pertaining to knowledge management projects is frequently deficient in identifying the variety of factors indicative for successful KMS. This presents an obvious business practice and research gap that requires a critical analysis of the necessary intervention that will actually improve how workers can leverage and form organization-wide knowledge. This research involved an extensive review of the literature, a grounded theory methodological approach and rigorous data collection and synthesis through an empirical case analysis (Parsons Brinckerhoff and Samsung). The contribution of this study is the formulation of a model for designing KMS based upon the design science paradigm, which aspires to create artifacts that are interdependent of people and organizations. The essential proposition is that KMS design and implementation must be contextualized in relation to knowledge needs and that these will differ for various organizational settings. The findings present valuable insights and further understanding of the way in which KMS design efforts should be focused.

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Assessing Knowledge Management System User Acceptance with the Technology Acceptance Model

Cited by 13 publications

References 0 publications

Perceived benefit of knowledge sharing: Adapting TAM model

Perceived benefit of knowledge sharing: Adapting TAM model

A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects

Contextualizing organizational interventions of knowledge management systems: A design science perspective

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