Assessing Organizations Readiness toward Business Intelligence Systems: A Proposed Hypothesized Model

Abstract

Abstract-Nowadays, the concept of Business Intelligence (BI) is being implemented within many organizations around the globe. Organizations invest billions of US dollars aiming to improve their timeliness and quality of the input to the decision process, where BI is the targeted keyword. However, organizations are often faced with many challenges in achieving the expected outcomes of BI systems within their firms. Here, one of the most cumbersome obstacles is the organizations' readiness toward BI systems. Therefore, it is highly justified to assess organization's readiness toward BI systems to avoid any loss and to enhance the overall revenue. This paper presents a brief history on BI systems and the challenges of their implementation within organizations. A review and analysis of models for assessing organizations' readiness toward BI systems is established to understand their weakness and strength points. Finally, this paper proposes a hypothesized framework for solving readiness assessment issues within organizations which will be evaluated in the coming studies.

Assessing the organizational readiness for implementing BI systems in ERP environment

“…Hệ thống BI được biét đén như là một công cụ phân tích kinh doanh và hỗ trợ quyét định trong môi trường của doanh nghiệp 1 . Két quả khảo sát của Gartner Group cho thấy hệ thống BI được quan tâm hàng đầu đối với các CIO 2 . Điều này chứng tỏ ngày càng có nhiều doanh nghiệp ưu tiên phát triển các giải pháp BI trong các quyét định đầu tư về hệ thống thông tin.…”

“…Đánh giá sự sẵn sàng của doanh nghiệp đối với việc triển khai hệ thống BI sẽ có đóng góp lớn vào việc giảm tỷ lệ thất bại. Đây cũng là chủ đề được quan tâm bởi nhiều nhà nghiên cứu trong những năm gần đây 2 4 . Hiệu quả của ERP đối với việc nâng cao khả năng nguồn có thể thúc đẩy sự sẵn sàng triển khai BI trong lĩnh vực việc cải tién văn hoá ra quyét định dựa trên phân tích dữ liệu.…”

Effective assimilation of technological innovation in an organization characterized ?as a Complex Adaptive System

“…The changes required in the organization relate to the organizational structure, employee roles, business model, work methods, organizational culture, social atmosphere, and management method (Garud, Tuertcher and Van de Ven, 2013). If the process is carried out effectively, the expected results might improve product quality, customer satisfaction, cost reduction, and organizational profit (Anjariny, Zeki and Hussin, 2012).…”

“…It can lead to negative emotions and resistance by developing a sense of self-threat and lack of usefulness in the worker's work, due to the fear of heavy workload, reduction of status, and changes in the traditional way of performing tasks (Bessen, Ford and Meurer, 2011). The traditional approach to assimilation emphasizes the top-down direction as well as the tight control of changes, allowing managers to cope better with the difficulty of losing control (Anjariny, Zeki and Hussin, 2012) The basic assumption is that procedures facilitate the process of assimilation (Potter and McGittigan, 2013. ) This approach does not take into account the employee's ability to perform "rational thinking" and reach agreement.…”

Assessing the Organizational Readiness for Implementing bi Systems

“…According to Howson, only 24% of BI projects have been successful [15]. Researchers and business owners have studied the return on investment (ROI) of BI projects [1] [29], the readiness of organizations for implementing BI systems [1] [2], and the factors affecting BI success [17]. According to the studies, the cost of BI implementation will vary from fifty-thousand to millions of dollars for implementing the complicated warehouse projects, and it is possible that billions of dollars [1] be spent to accomplish this goal [23] [31], without success or achieving any positive effects.…”