While in every organization corporate culture and history change over time, intentional efforts to identify performance problems are of particular interest when trying to understand the current state of an organization. The results of past improvement initiatives can shed light on the evolution of an organization, and represent, with the advantage of perfect hindsight, a learning opportunity for future process improvements. We encountered the opportunity to test this premise in an applied research collaboration with the Swedish Transport Administration (STA), the government agency responsible for the planning, implementation and maintenance of long-term rail, road, shipping and aviation infrastructure in Sweden.The agency was formed in 2010 in order to render the, until then separate road, railway and maritime agencies, more efficient. To achieve the government's goal of increasing productivity and innovation in the construction market, STA targets that by 2018, 50% of the total project volume is realized in the form of design/build contracts, allowing the agency to focus its efforts on core competencies and outsource other activities to suppliers [1]. Also in the software industry, outsourcing of IT services is a common and growing business practice [2]. Design/build contracts are particularly attractive for STA as solution providers can innovate, develop and use components that work as an integrated whole, taking also over responsibilities and risks for activities that were previously carried out by the client [3], i.e. the STA. However, this form of project delivery requires also an increased competence in requirements engineering, communication and management since the design work is outsourced to a solution provider. STA (and its precursors organizations) recognized this need in the early 2000's and invested resources to improve in the area of requirements engineering. Today, STA is very conscious about the importance of requirements engineering and management as part of their overall development processes. Therefore, we decided to perform a Process Improvement Archaeology (PIA) to better understand the current processes and devise new directions for further improvements addressing the currently encountered challenges. Before we look at the PIA steps and its results in more detail, we provide the context and motivation for focusing the investigation on requirements engineering in particular.A look over the tea cup's rim Requirements engineering is a central part in the development of software intensive products, governing planning, effective implementation and product quality [4]. This is even more emphasized in projects where the design and implementation is outsourced to a software supplier [5]. Research and practice in this area has therefore sought to improve and validate requirements engineering concepts in various domains, adapting them to the particular context. A witness to the growing knowledge base on requirements engineering are the